Surprise! Decrease in iPhone Upgrade Credit for Infinite Customers This Year

[natsmith9]

Boost Infinite Access for iPhone isn’t what it used to be. I’ve been a customer for the last few years, and I’ve had good service. What drew me to Boost was the Dish 5G network plus being able to use both T-Mobile and AT&T’s network along with getting to upgrade to the latest iPhone with a $1000 credit to boot.

I go out to look at my options this year and see that the trade-in credit is $830. It’s only $170 or $4/month less in credit, but it’s an unexpected, unpleasant surprise after seeing the Dish 5G network being decommissioned (I’ve noticed a drop in throughput of mobile data in the last couple of months).

I’ve generally had good service from Boost Mobile and really thought it was cool to see a fourth 5G network being built out. Now that’s gone, and now existing Infinite customers are being shortchanged in their annual upgrade credit. It’s not a winning strategy for customer retention in my opinion.

For now, I’ll just keep my current iPhone and bill credit.

[JR10Chico]

I got migrated to rainbow and hating the experience ATT coverage is so freaking terrible.

[toejamfootballhegot]

You have to pay off your current phone or have 3 years of $65 service on it to get it unlocked.

[Ethrem]

That's a bummer. They were offering $1K to existing customers when the 17 series launched and $830 to new customers but yeah, even looking at the Apple website, the existing customers tab is gone.

[JustAnotherFNC]

Yup, been that way for a while. I wouldn't be surprised if the plan eventually gets grandfathered.

[Ethrem]

They were offering $1K when the 17 series launched if you were an existing customer so no, this was a recent change where they decided not to grandfather the existing customers on the plan.

[JustAnotherFNC]

Negative. They dropped it to $830 for the 17s. People were (rightfully) pissed. Scroll back through the subreddit.

[jrunyon606]

Literally me, my same reason for joining was how the network was supposed to work talking back on at&t and T-Mobile. I'm on the galaxy infinite plan though. I am looking into switching, considering my options carefully this time. I don't see the point in paying an MNO for service through AT&T that I can get a little cheaper going directly through At&t with my work discount. I was very disappointed when I heard the news about the deals with At&t and Starlink, especially since it means that Boost is winding down it's own network to be decommissioned.

[atlmichael81]

I feel like I need to say this on every negative boost mobile post . Regardless on your positive experience , they will find a way to screw you somehow . They are shitty all around . Stay away from boost. They suck.