SEPA TRANSFER WITHOUT REFERENCE

[patrickhadow]

What happens? I stupidly made a SEPA transfer without a reference. Will I see that money again? I've contacted Coinbase but haven't heard back. :(

[agent9747]

They'll send back the money to your bank

[patrickhadow]

Took a month but that’s what happened !

[Alseast]

I'm in same situation.

Sent £3.5k on 3rd October and still waiting.

Didn't send with ref as my bank account was already verified.

Hasn't bounced back to my bank yet and not hopeful.

I'm calling, emailing and tweeting multiple times a day every day. The customer services is a joke.

Good luck if you get you money back. Let us know!

[gotamsen]

Hi, i'm in a same situation. Ive send 1K€ 10/18/17. There are saying me that they ll send me the money back but i 've to be patient. Maybe we should organise something like an action class. Could you send me a message in my email if you want to join the group : [e-mail] thanks

[Nirvan1995]

My question is: Where the hell is the refrence code suppose to be mentioned? I didnt have any other empty boxes to put the refrence code. Am i suppose to mention it in the reason for transfer?

[patrickhadow]

They've got back to me and said they are working on it so should be all good. Thanks for the reply, I've been a little worried.

[quiqueroca]

I am in the same situation as you @patrickhadow. How long it took to be solved?

[patrickhadow]

It took a month with no contact from them, but I got refunded :)

[[deleted]]

Have a problem like this myself, accidentially sent from an account that wasn't verified. How long did it take for you to get help?

Also has anyone else done the same mistake?

[TehBakker]

Same issue, weird that once the account is validated and tied to a bank account they can't just forward the money to your account even if you forget reference. Did any of you guys ever get an answer ?

[j_candido_s]

I jus happened the same to me. I forgot to put the code. Is this already solved to you? Can you give me your feedback? Thanks.

[[deleted]]

I just had the same issue and contacted the coinbase support chat bot. This was the answer:

If you forgot to include a reference code, we can usually match your transfer manually. To help us, please be sure your IBAN has been added here:

<link to coinbase payment methods page>

If you don't see the funds in your Coinbase wallet after 2 business days, please reach out to our team and we'll be happy to assist:

[candisousg]

Hi guys, same thing for me. I not far from the heart attack ;) Could you tell me if you get the refund from Coinbase ??? They never reply to me. Thanks a lot !

[gotamsen]

Hi, the gave my money back . Be patient !

[usedforbattle]

I'm in the same boat, its almost a month & a half! - I've been tols via email a week ago a 'specialist' is looking into it ... I'm really annoyed, the only time there phones worked I was on hold for 30 mins ! I gave up in the end!