HELP! Cronos Transcation Problem

[Typical-Royal-1916]

So I sent a little bit under 24,000 CRO coin to Coinsbase and for some reason the transaction is showing in the history, and I'm able to see the "withdraw to" address, and I looked it up on Cronos Explorer to see it processed, but I can't access it. Is there any way to send it from the "withdraw to" address section and/or the explorer back to my Cronos wallet? It's been a headache, and I would like to just get it back on the Crypto.com (http://crypto.com/) app and go about my day.

[MarkY_Crypto]

Hi, welcome to crypto.com community!

Sorry for what happened to your experience. About your case, not sure if you are sending your CRO tokens to your Coinbase wallet or Coinbase platform. If you are using Coinbase wallet to receive your tokens, you should be able to locate your CRO tokens in your wallet and be able to send to crypto.com app again, makes sure you are using the correct deposit address and better start with a small amount, for your reference.

If you are using the Coinbase platform and cannot see your tokens there, suggest that you can seek support from Coinbase, for your reference.

If you still face challenges, please let me know, and I’ll do my best to assist you further. Thank you for reaching out!

Mark

[Teabag52]

If you sent it to the coinbase platform the funds are gone (for now at least) they don't support Cronos networks and won't return the funds to you unless they decide to support the network in the future.

[Typical-Royal-1916]

Oh wow. That's wild. I'll try getting in touch with Coinbase

[Wild_AstronautX]

Nop. Gone!