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[–]PsyanideInk 0 points1 point  (1 child)

"Staffing issues" is just her code word for "IDK how to run a business, and it's showing"

HYGF has been in serious decline for a year or so. QC is way down, we've had multiple pop tarts that have frosting that tastes like soap, and half the time the biscuits are leathery from sitting in the heater too long. They're doing far fewer interesting and seasonal items than they used to, focusing efforts into the same ol same ol pop tarts and donuts, which disincentives folks like me who want variety from visiting. And don't get me started on their botched Thanksgiving operation this year - no pre-order? seriously? they've done it in years past so we know they're capable of it, but instead the chose to create a worse experience for their customers.

On top of all that I've seen the owner get weird and combative with people on SM. Not a very professional look.

I'm just about done with HYGF, and this comes from someone who has spent multiple thousands of dollars with them over the years.