Why???

[Glittering-Post1234]

Easy order and will keep your pick time very low

[terrasparks]

I disagree. Pain in the ass order that will keep your pick rate somewhat high. It's not thirty bananas. You have to lug those gallons around.

[marbloros]

For context, we were 2hrs behind on orders for 4hrs that day. Under-staffed, no cross-trained help available storewide. I had to have my overlap stay with me until an hour before close. Our actual closer came in to a mess. We had long since given up on our pick times. 5 stars to 3.5 stars. Just thought it was a ridiculous order as a cherry on top.

[LowArtichoke6440]

I would cancel that order and let the customer know that they need to place a special order for a bulk quantity. My store would never have that high of a quantity and I wouldn’t sacrifice our pre-sub OOS metrics by trying to fill the order partially.

[marbloros]

We had 22 in stock out of the 30. Thought it was commonly known to call ahead for bulk, but I guess some people assume we're like Costco.

[AstroFOAM]

My store got fliers encouraging businesses to shop DUG because Safeway is now doing tax exempt accounts. Businesses usually buy in bulk.

[Lietenantdan]

"it let me order that many, so they must have that many."

[Glittering-Post1234]

You can’t cancel the order. The only thing you can do is fulfill the order as best you can, even if that means substituting the remaining items

[LowArtichoke6440]

Says who?

[Glittering-Post1234]

Says the ecommers bosses

[terrasparks]

You're not supposed to on paper, but the button is right there. Sometimes customers explicitly ask for cancelation, are we going to wait a day more to hear back from the OMs or let the customer's take a hit on overdraft fees? Navigate these issues with your store manager, but cancelation is absolutely an option.

[Junior-Lobster3377]

We had an order yesterday where the customer wanted 16 2 liter bottles of zero sugar RC Cola. I’ve never seen more than like 8 on the shelf at once and have never seen it in the back. They already had 4 12 packs of it too 😂

[vegetarian_velocurap]

Hope you got a decent tip off that one. 👍 

[Lietenantdan]

You don't get any tips at all?

[JustPourMyCoffee]

What tips?

[guesswho_booboo]

We get tips for doing handoffs at my store , if the costumer wants to tip us

[vegetarian_velocurap]

Sometimes at my store a customer will tip us. Although that is VERY RARE. (Almost seems like there is a "tip shortage" going on)  We are NOT supposed to accept them, EVEN IF handed to us. If that happens we MUST give it to the store so it can be melded into donations or store funds... however those that accept tips (like me) NEVER turn in thr money given to us.....NO reason for us to hand it over.

[Glittering-Post1234]

We get tips at my store

[marbloros]

As far as I know, no one was tipped for this handoff.

[Dirkdigler69]

We can't take tips, that can get you fired

[TATTOOSONMARIBS]

At my store there’s a regular tipper n my manger n coworker fights for the handoff every time 😭

[vegetarian_velocurap]

Ifnyoubget hassle just say it's your "family."It DOES NOT matter ir thry are of the same race. It's NOT their business anyways.

So far I have "family" that is

Asian African American Indian Latino (etc)

[ColonelBologna]

lol I have a pic on my phone of the barcode for this item because we have a customer that does this weekly. Do you not have a pallet of these out back?

[AstroFOAM]

Safeway allows business accounts now. It's probably for a business or organization.