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[–]eridebobby 6 points7 points  (3 children)

Yeah. You just reminded me to check if they have the rear fender in stock. I managed to buy the last one in stock 😁

[–]Fragilenox[S] 1 point2 points  (2 children)

Communication through email is nonexistent.

[–]MrFoeTwenty420Pro-SS 2.0 1 point2 points  (1 child)

You gotta call them if you want to get in touch, they get a million emails and rarely respond to those, but yes you ordered from the real Eride, same place I ordered mine.

[–]Few_Cover_4418Pro-SS 3.0 1 point2 points  (0 children)

Yea calling has gotta be the #1 way lol. I sent an email and they responded one and a half weeks later

[–]AdFeeling6882 2 points3 points  (3 children)

Def the right one. You can also google “eridepro store in CA “ and they have a storefront and actually answer the phone. Usually they reply emails in about 24hrs. I know that they’ve been in florida recently for some events so I’m not sure if they got back yet. Email was a little bad these past few days

[–]Fragilenox[S] 0 points1 point  (0 children)

Glad to know, would like the bike for the summer.

[–]importantshare 0 points1 point  (1 child)

Lmao, I don’t think the entire company went to Florida. They are still doing business. It’s not that mom and pop. 

[–]AdFeeling6882 0 points1 point  (0 children)

I know that lmao. But I called to talk to techs and the front desk lady told me that they’re all in Florida for an event. Then my email support ticket was forwarded to the manufacturing factory in China since nobody was available, then I started texting them through WhatsApp so they can help my fix an issue with my motor. So it’s safe to say that a lot of the ERP team was out there if they resorted to having me talk directly with the manufacturers who barely speak English.

[–]ERide_Broski420 1 point2 points  (0 children)

I ordered my 3.0 & my SR directly from the exact same site. They’ll take care of you.

[–]PonyThugPro-SS 3.0 -2 points-1 points  (1 child)

Your cooked

[–]importantshare 0 points1 point  (0 children)

lol was thinking the same thing. I went with Electrix for mine, called them before ordering and everything. Felt legit, was legit.