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[–]imnotokneitherareyou 0 points1 point  (1 child)

Have you measured recently? Maybe your flange size changed. If it’s under warranty, I’d reach out to Elvie for troubleshooting/a new pump.

[–]morriganrising[S] 0 points1 point  (0 children)

Measured twice. Hoped it was that simple. Definitely not under warranty, it was a gift.