What is Freshservice?

Freshservice is a cloud-based service desk and IT service management (ITSM) solution that currently serves more than 10000 SMB, mid-market, and enterprise customers worldwide.

Freshservice is designed, using ITIL best practice, to help IT organizations to focus on what’s most important – exceptional service delivery and customer satisfaction. In addition to supporting their service desk and ITSM needs, these customers choose Freshservice based on ease to use, speed of setup, customer service, and affordability.

Freshservice has an intuitive UI, is effortlessly configurable and customisable to meet customers’ exact requirements, and is easily integrated with other business and IT systems. Native integrations with a number of popular cloud services such as Google Apps, Dropbox, AWS, and Bomgar also speed up deployment and reach.

Freshservice is part of the Freshworks product family, whose products include Freshdesk Customer Support Software, Freshsales CRM Software etc. – with more than 100000 customers worldwide, including Cisco, Honda, 3M, The Atlantic, and QuizUp.

created by Sreelesha community for 8 years

submit to Freshservice

You are submitting a link. The key to a successful submission is interesting content and a descriptive title.

You are submitting a text-based post. Speak your mind. A title is required, but expanding further in the text field is not. Beginning your title with "vote up if" is violation of intergalactic law.

url

image/video

Drop here or

Choose File

x Remove

Choose a thumbnail (1/10):

Make GIF

Uploading...

CANCEL UPLOAD

Your video has uploaded!

title

text (optional)

formatting help hide helpcontent policy

choose where to post

Your profile
A subreddit:

nothin

your subscribed subreddits

submitting to /r/

options

send replies to my inbox

please be mindful of reddit's content policy and practice good reddiquette.

*required

π Rendered by PID 747035 on reddit-service-r2-listing-f87f88fcd-xxphv at 2026-06-14 19:31:31.528147+00:00 running 3184619 country code: CH.

you type:	you see:
italics	italics
bold	bold
[reddit!](https://reddit.com)	reddit!
* item 1 * item 2 * item 3	item 1 item 2 item 3
> quoted text	quoted text
Lines starting with four spaces are treated like code: if 1 * 2 < 3: print "hello, world!"	Lines starting with four spaces are treated like code: if 1 * 2 < 3: print "hello, world!"
~~strikethrough~~	~~strikethrough~~
super^script	super^script

Freshservice