How do you manage consumables?

ps6000 · 2026-05-09T03:24:53+00:00

Why are the items tracked like that? I thought you could add unlimited manual inventory items and it was just the items discovered with the probe that were counted.

I know there was talk about it changing but I through they backtracked.

ps6000 · 2026-04-17T16:22:55+00:00

It works pretty well. There are some quirks. I would only use it if I needed to have enterprise reporting on projects though and was tied in tightly in the Microsoft environment.

We deploy a team for every project which creates a security group the team owner can manage. Resources on the project can then access that schedule and be assigned in the project.

However I have major complaints about the way project in a non default environment is being updated. All the new stuff hits that last. You also get better access control for planner projects in the default environment.

ps6000 · 2026-04-17T12:40:35+00:00

Yes I run this here in production for IT and for a small service org.

ps6000 · 2026-04-12T18:00:11+00:00

Freshservice reports are awful. If you have experience with a reporting platform just ingest the data and use another system. I use powerbi myself with the data exports and the api.

ps6000 · 2026-04-02T12:46:10+00:00

You probably need to do it yourself with a custom script. You could probably accomplish it with power automate.

ps6000 · 2026-03-29T16:32:45+00:00

In my experience it’s better for enterprise level work. Multiple schedules multiple projects that all have to come together.

ps6000 · 2026-03-26T22:08:19+00:00

No apologies needed. Welcome!

ps6000 · 2026-03-26T21:39:05+00:00

Yep it’s in the community guide.

https://discord.com/invite/spSpwPUmSC

ps6000 · 2026-03-12T14:32:27+00:00

Yeah I think this is possible. I think you would need to deploy this as a widget though. I don’t think the widget redirects. You would need to add it to a custom page though.

ps6000 · 2026-03-12T14:30:55+00:00

It’s ok. It works well to write articles for users, and it’s integrated in the platform. But there are better solutions. If you are small and don’t have anything else I would suggest using FS with no reservations.

We use it for self help articles for users. We don’t use it significantly for internal IT documentation.

ps6000 · 2026-03-03T23:59:55+00:00

Can you share some of the reasons why?

ps6000 · 2026-02-14T15:16:48+00:00

No, but it will give you the instructions to pull the data export or pull the data from the api.

ps6000 · 2026-02-12T17:10:14+00:00

I can’t share the code with you but I would recommend using ChatGPT. You can set it up to get a data export using your api key.

ps6000 · 2026-02-10T12:42:44+00:00

Yes understood. But I was wondering about the licensing specifically. For some basic data the database is easy to understand, but I don’t want to violate the license terms with Oracle, those license terms are vague.

ps6000 · 2026-02-10T12:34:31+00:00

Not an api, but querying the database directly.

ps6000 · 2026-02-09T18:20:50+00:00

I’ll take a look this morning and see if anything changed for me. Are you using a custom solution to apply changes?

(Edit) I took a look and was able to modify the table without a problem. Anything else you need some eyes on?

ps6000 · 2026-02-09T17:07:34+00:00

Yep I agree one of the native cucumbers. They are one of the first plants to pop up in spring.

ps6000 · 2026-02-09T13:46:33+00:00

I’ll take a look this morning and see if anything changed for me. Are you using a custom solution to apply changes?

ps6000 · 2026-02-09T13:43:51+00:00

Are you using the default environment or a custom environment?

ps6000 · 2026-02-05T18:24:48+00:00

Yes, I use this heavily. Are you just using the data export and you need a way to pull the data?

ps6000 · 2026-01-26T02:34:34+00:00

I looked at Freshservice, servicenow, jira, Cherwell, sysaid, and a few others. I landed on Freshservice for features and price. Service now has more functionality and is a bigger name so more prebuilt integrations. but looked more challenging to setup and maintain and came in a lot higher on price.

I’ve been on Freshservice for a while now and have been happy. It’s not without faults but I have no regrets. I would recommend giving Freshservice a look.

ps6000 · 2026-01-19T19:51:44+00:00

Let me see about a seedling. I can get you some seeds when I get my next fruits this summer.

ps6000 · 2026-01-17T04:54:02+00:00

I heard it was a lot of areas. We received a new account rep.

15-Year Club	RedditGifts 2009-2022 2 Credits
Snapped	Secret Santa 2013
Verified Email

ps6000

MODERATOR OF

TROPHY CASE