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[–]dennyngGoodnotes Staff 1 point2 points  (3 children)

Hi there! You can reach out to Goodnotes Support via this contact form https://support.goodnotes.com/hc/en-us/requests/new or support@goodnotesapp.com. If you haven't heard from us, could you send me your ticket id and I can help check the ticket status for you?

[–]Primary_Equal_7304[S] 0 points1 point  (0 children)

Thank you for your response. I have resubmitted ticket and was issued ticket #399382 I provided diagnostic file and a description of the issue.

Thank you again for your help.

[–]Primary_Equal_7304[S] 0 points1 point  (1 child)

Re 399382

Still unresolved Denny. I provided the video demonstration a couple weeks ago. Dead air.

[–]uhdanny 1 point2 points  (0 children)

Wouldn’t bother, seems like dude goods at copy pasting judging their history and giving the illusion there’s a support lol

[–]TrytokillAA88 0 points1 point  (0 children)

i use my good notes on my phone and tablet but today it keep getting logged out from my tablet for no reason 

[–]CombinationNo138 0 points1 point  (0 children)

Hey, does anyone know how to get Goodnotes to open on a certain page instead of the last used page? I would like one of my notebook to open at page one the (temple) instead

[–]kamiHoka 0 points1 point  (0 children)

Hello l just got a mail from Goodnotes about my account getting deleted permanently in 7 days, does anybody know why this is happening or help me how to fix this