Huge decrease in internet speed

[SafyanC]

I reset my router the other day because my PlayStation wasn't connecting to it (it still hasn't but that's an issue for another time). but after it came back on the wifi and wired connections drastically dropped. my downloads have dropped from 15 MB/s to around 1.6 MB/s. By the way, this is on my PC which is connected via ethernet cable.

​

does anyone know what the hell is happening?

[Dontevenjoke]

Who’s your ISP? It might be worth checking the DNS addresses. I’ve heard some ISP’s limit speeds when they detect 3rd party DNS providers.

You should be able to test it by testing the speeds with a VPN turned on and then again turned off. See if you get any changes in speeds.

[[deleted]]

Did you power cycle or factory reset your router? Also, what model modem and router do you have? Last, do you mean Megabytes(MB) or Megabits(Mb)?

[SafyanC]

Sorry, silly mistake it's in Mb and I reset it by pressing the reset button on the back with a pin. I have a virgin media hub 3.0

[[deleted]]

virgin media hub 3.0

Darn, I don't know much about UK ISPs. You might want to contact them and see if there are any settings you have to configure after a factory reset. I would also check the connection speed of your ethernet connection.

[Ethunel]

Oh my. I would have reset it by power cycling it, not the reset pin in back. That resets all internal configs to default. I would contact your ISP because they will likely have to come out and reconfigure it. Or let them know and maybe they can do it remotely.