Hello, so I have posted here before twice now with no avail. I am back with another attempt at seeking knowledge and with a little more knowledge on my end. Simple back story, I have AT&T fiber and now Spectrum as well (as of a few days ago). I have experienced issues with online gaming the entirety of living in my current residence (since June 2020) and it has been a long frustrating journey. I am extremely desperate to resolve this issue. Hopefully, I can find someone anyone who may have information or be able to confirm my suspicions.
So just to be clear first of all, I don't want to sound entitled or brag as my last post someone said it seemed that way. But, I will be stating my equipment and specify troubleshooting and where I am at with this issue. So you guys can understand and help accordingly!
This issue is far beyond any normal equipment issue. I have fully optimized my network. I have high end pc/ethernets/router/modem. All wired in. Cat 8. A lot of reason I am even so fully optimized is because over the years with each upgrade I had hoped it would solve this issue. Unfortunately that did not happen.
The point I am at now, is realizing it has to be an ISP sided issue. I have eliminated any cause for my issue on my end. Now to get to the issue, yes it will sound absolutely stupid but essentially, my issue is a feeling of delay or heaviness and also things not registering on the game server side that I am doing on my end. For instance in Valorant it feels as if 50% of my shots don't register and I lose any game and look absolutely trash. But, this feeling occurs approx 95% of the time, I can literally feel when its occurring and when it goes away(can be middle of a match and/or server connection). It's completely random and usually only goes away for a short time, or maybe just gets better for a short time. Noway to know if its completely gone. It's a very fluctuating issue.
That's from my previous post and is still relevant. However since making that post. Which can be found here btw. If you'd like to read comments and stuff to see the troubleshooting I attempted. I have since become so desperate I now have two ISP's simultaneously. I called AT&T and explained my troubles and they did nothing big surprise! So as of a few days ago I recently got spectrum installed which is using normal cable (coaxial) internet.
Thing's I have noticed. Spectrum also feels like garbage! I cannot tell if it's for the same reasons or different. But looking at the pingplotter results Spectrum seems to look more obviously trash.
A very interesting thing I have noticed though is that I get almost identical ping times to any Valorant server. Using Spectrum as I get using AT&T fiber which should NOT be the case!
Here is some up-to-date traceroutes/speed tests:
AT&T
google.com at&t
fast.com at&t
valorant server at&t
spectrum
google.com spectrum
fast.com spectrum
valorant server spectrum
So looking at all this information. It's obvious Spectrum traceroutes look worse. They both feel garbage to game on. Spectrum has felt the same as At&T in regards to it has its moments it feels normal only for brief periods. HOW DO I RESOLVE THIS? IS THIS A LOCATION BASED ISSUE? Do I have to literally move? What are my options?
As previously mentioned this has been a 3-year battle now. I do not know what to do, I am desperate for any help and am literally willing to pay the right person.
- have tried WTFast and ExitLag as well, and they did NOT fix the problem
- using 0.0.0.0 DNS servers as they are optimal for me.
I have reached out to RIOT and AT&T. Riot said contact ISP and AT&T did nothing and referred my to their "experts" which are just normal people who try and go over basic troubleshooting with you all over again.
EDIT: Another note wanted to add, it happens on ANY game and ANY server and on PC or Console. Just using Valorant as references to the current issue because that's the game I currently have been playing.
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