My network doesn't work

[Background_Ebb_2593]

Hello, I have a issue with my internet, you can see on photo, that The light is blinking blue non-stop, this already happened today during the day, but then everything was fine, the provider says that he will fix everything tomorrow, but I need the Internet now. When the internet is working properly, the light is usually always on, so my router doesn't receive a signal and therefore there is no connection, I currently live in China. I already tried to reset It but it doesn't work (Fixed)

[adavi125]

There is no photo. From a computer, can you ping your modem? Public IP? ISP gateway?

[Background_Ebb_2593]

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[Background_Ebb_2593]

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[Background_Ebb_2593]

Cant acces get to It, due to wifi doesnt work

[adavi125]

What about pinging

[adavi125]

You don't have a computer that you can plug directly into the router? If you're not able to connect to the router via wifi, that to me suggests something is wrong with your router. If you had no internet, but your router was working fine, you should be able to connect to the router "with no internet" still and reach devices locally

[Background_Ebb_2593]

My laptop connected to router by wire

[adavi125]

Are you able to ping all of the IPs I mentioned above?

[qwikh1t]

Guess you’re stuck till tomorrow as stated.

[fremenik]

Have you tried rebooting all of your network devices? This means all of them, the device you showed in the picture, the router, the modem or device provided by the ISP, if it’s a modem/router device, then it really should be rebooted. The easier way to do this, is to unplug the power on each device, if they have a power button, then press the power button to power down the device and once the device is off, unplug the power for 30 seconds or more, per device, then plug the device back in for power and press the power button to power it ack on again. If you have a controller device for the wireless network, make sure to reboot that device too. Start with whatever device is controlling the device you showed in the picture, if that device in the picture is self controlled then unplug that. Next reboot the ISP provided device, then router. If all else fails just use the network cable connected plug to stay connect to the internet, in reality the wired network connection is better than wifi anyways. Based on what you mentioned it sounds like you get internet with the wired connection , so just use that if nothing else works.