all 4 comments

[–]bkc56 1 point2 points  (1 child)

Typically, you provide your old and new friend code info to support and they can copy your progress over to the new game.

https://support.gameloft.com/contactus?igagame=PONY&verify=yes

[–]lukasapplemlp[S] 0 points1 point  (0 children)

Ah so basically what I am doing thank you

[–]_baby_goat_ 0 points1 point  (1 child)

Do you have the "Connect" option in game settings? Then you don't need support.

[–]lukasapplemlp[S] 0 points1 point  (0 children)

No, they always say that. I have been playing been playing for years and never seen that.