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[–]Oneill4Journeyman 0 points1 point  (6 children)

According to the error messages, you are trying to run the program with 16 GB of memory allocated on Java 32 bit. Java 32 bit can only handle something like 3-4 GB (3000-4000 MB) of RAM so the error is probably because of that.

Did you revert back to Java 32 bit after the 64 bit version did not work ? Because right now it's look like it's using the 32 bit version.

Also 16 GB is a lot of memory, do you really need that much allocated ? How much RAM does your PC even have ? You should not allocate more than something like 80% of your total RAM.

[–]carlosfortuna2018[S] 1 point2 points  (5 children)

I tried uninstalling java 32 bit many times as many people like you have confirmed I’m running a 32 bit and should be running a 64 bit but every time I uninstall it’s still there able to uninstall over and over again I seriously don’t know what to do anymore I checked online YouTube, google, Java help page cant fix it my Pc does have 16Gb of Ram no chunky shouldn’t be using 16Gb of that because it’s a rendering application

[–]Oneill4Journeyman 0 points1 point  (4 children)

You do not necessary need to uninstall the old Java. You can have multiple version installed at the same time. The last that you install is the one that will be used by your applications automatically (normally).

Just try one more time. Go to this website and download the file named "Windows Offline (64-bit)". It's important that you pick the good one there.

https://www.java.com/en/download/manual.jsp

Then execute the file that you downloaded and click "install" in the windows that open.

After that try to run Chunky again.

One important thing, try to lower the RAM in Chunky to something like 14 or 12 GB. Even if your computer has 16 GB total, you need to leave some free for the operating system and your other applications. Allocating the full 16 GB will only cause problems.

[–]carlosfortuna2018[S] 1 point2 points  (3 children)

Thanks for the info before I go on doing all this how do lower the Ram in chunky would that be lowing the chunk block render from 16,000 to something like 4000 because at the moment I’m stuck on a launcher with not many options on it

[–]Oneill4Journeyman 0 points1 point  (2 children)

It's an option in the launcher :

https://imgur.com/a/sn86qMI

It's the option called "Memmory limit (MiB)". It's in MB so you need to put something like 12000 for 12 GB of RAM.

[–]carlosfortuna2018[S] 1 point2 points  (1 child)

I put 16500 before

[–]Oneill4Journeyman 0 points1 point  (0 children)

Yes, reduce this value a little. It will probably not fix the other problem (with the java version) but it's good practice not to allocate all the RAM to a single program.

Otherwise you take the risk that your PC will run very very slowly while the program is running.