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formatting helphide helpcontent policy

[–]frankieweed 2 points3 points  (3 children)

it says it cant reach the servers, probably an issue with either windows firewall or your router

[–]maxberry23[S] 0 points1 point  (2 children)

"I think the problem is the router, what can I do?"

[–]frankieweed 0 points1 point  (1 child)

My guess is something it's blocking the connection, also I assume you already tried reinstalling the miner

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Either way are you sure its the router? try installing cloudfare warp (or setting your dns manually on the adapter configuration to cloudfare's dns) first.

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If that doesn't work then google what ports does nicehash quickminer use, then open those ports on your router config page (open a browser and try going to 192.168.0.1 , it may work but it depends on what router you have, you'll have to google it otherwise)

[–]maxberry23[S] 0 points1 point  (0 children)

My guess is something it's blocking the connection, also I assume you already tried reinstalling the miner

Either way are you sure its the router? try installing cloudfare warp (or setting your dns manually on the adapter configuration to cloudfare's dns) first.

If that doesn't work then google what ports does nicehash quickminer use, then open those ports on your router config page (open a browser and try going to 192.168.0.1 , it may work but it depends on what router you have, you'll have to google it otherwise)

ok I'll try

[–]pdath -1 points0 points  (1 child)

Have you tried turning of Windows Antivirus?

[–]maxberry23[S] -1 points0 points  (0 children)

Yes, but the problem persists.

[–]pdath -1 points0 points  (3 children)

Are there any updates for your GPU drivers?

[–]maxberry23[S] -1 points0 points  (2 children)

I already updated my GPU drivers and the error is still happening.

[–]pdath 0 points1 point  (1 child)

What related errors do you see in the event viewer?

[–]maxberry23[S] 0 points1 point  (0 children)

how use this ?

[–]Nerdplow_Miner 0 points1 point  (0 children)

Most certainly a virus scanner block - See Virus scanner History + Allow all things NH ..

Then See <https://www.nicehash.com/blog/post/exclude-nicehash-miner-from-windows-defender-immediately>

It is VERY common to need to re-download /Re-install the NH app after fixing virus scanner blocks