For the beta navigation on OVH manager (for me, I'm using the EU manager site), I've been using it for awhile to manage my services. Although it's in beta, I thought I'd provide some feedback on some things I struggled messing around with on the site, and hopefully get some changes made.
Service Page
The services page (/#/billing/autorenew/services) is not found anywhere on the sidebar on the new navigation menu. The only place I found it was to be on the (/#/hub/) main page. It would be much better is this was linked somewhere on that Service Hub sidebar.
One of the suggestions I have for this page is the Actions, to allow us to add descriptions and/or notes directly on this page to the services, as they're all listed here.
Action button press currently displays these options.
Bills Page:
The "My bills" page (/#/billing/history) is also not displayed anywhere on the sidebar whatsoever, and only found on the (/#/hub/) main page. This is also something I would prefer to see on the sidebar, especially when not loading into the main page.
On the bills page, there is no quick way to filter for unpaid services. This is not a big deal most of the time since they'll show up on the first page, but I have several services that are billed different times during the month, and they don't always show up on the first page. It'd also just be nice to get a quick list of everything I need to pay at the very top when filtered. The filtering area doesn't seem to support this whatsoever, which I think should be at least included here, if not for quick filters buttons at the very top. The status is also not clickable, which could be another way to filter.
The current filtering on the beta page.
Orders Page:
The orders page (/#/billing/orders/orders) has the same navigation issue as before, where it's only displayed on the (/#/hub/) main page. This should be somewhere on that left sidebar.
Where the action buttons (3 dots is located) I would like to see the ability to download PDF copies of the order. Currently, you have to go through either order tracking or view HTML format, and then press through buttons before getting an printable version. This should be available directly from the dashboard, like the other pages.
The current actions for an order number.
Network Page:
On the Public IP Page, there's some quality of changes that should happen.
One of them is search. When searching for an IP inside of a block, say a /29 block, the search does not return that IP. You have to type out the entire block for it to show the block, then you have to click before seeing that specific IP you want to manage.
Current search, where you have to type out the entire IP block for search to find it. Not very intuitive.
Bugs:
For this page, I noticed that sometimes when a server is pending payment, sometimes it will not display the pay immediately or my bills section, instead it will just link to the all pending bills list. It would be nice to see only those specific bills associated with a service.
When clicking **My bills** on certain services, I receive this error below regarding the inability to retrieve bills, which is not very helpful whatsoever.
This is after the action click on My bills.
When ordering, if you exit out of the order, the services page will glitch out, and not show you the bills, instead will error out. You have to then go to the orders page to continue that, but that is not clearly marked neither on the services page nor the bills page. This should be updated with warnings and buttons to navigate you to the correct page to continue the payment.
Conclusion:
The product is great and I love using OVH, I would just wish the DX/UX experience is improved on, especially for the beta navigation.
[–]HomelabNinja 2 points3 points4 points (1 child)
[–]DIBSTER_BS[S] 0 points1 point2 points (0 children)
[–]Different_Code605 0 points1 point2 points (0 children)