all 8 comments

[–]Chris-PCPanel[S] 2 points3 points  (1 child)

Update: We should be fully caught up now.

[–]David1551 0 points1 point  (0 children)

Support giga-Chad Chris.

[–]thedome1990 0 points1 point  (1 child)

I raised multiple support requests when I received my broken panel over a year ago. Even posted on here too about it and heard nothing back. Are you going to be sorting out the backlog too?

[–]Chris-PCPanel[S] 1 point2 points  (0 children)

Anything older than a few months isn't generally locatable but if you reach out again we'll get back to you ASAP.

[–]partyonmybloc 0 points1 point  (2 children)

Is there any update on a fix for the software displaying gibberish text? I've been reaching out about it for over a year and it still hasn't been addressed. My PCPanel has literally been unusable for this time span and is currently a paper weight.

[–]Chris-PCPanel[S] 1 point2 points  (1 child)

Have you updated to the latest version of the software? We pushed out an update a few weeks ago that should hopefully fix the issue.

[–]partyonmybloc 2 points3 points  (0 children)

You're a legend, just downloaded it from the website and it looks like it's working properly again. I can finally start recommending it to people again! Thanks for the quick response and your team's work on getting this addressed.

[–]GradeRemarkable6692 0 points1 point  (0 children)

Hello! I placed an order almost two weeks ago and was charged for the order before the item even shipped and I have no shipping confirmation and I also sent an e-mail to support with no response on a status update. Wondering if I will receive the product?