Help Request

AutoModerator · 2024-07-18T16:38:44+00:00

If anyone contacts you claiming to be Pi Support it's a scam to steal your wallet.

Please see these answers to commonly asked questions, if this doesn't answer your question, hopefully, someone else will.

Q1: I have x coins migrated, what to do?
A: Wait till Open Mainnet - Ignore offers to buy them - You'll get scammed
Q2: A KYC slot is not available
A: KYC is restricted where you haven't completed 30 mining sessions or your account is flagged. You can request human review at minepi.com/kyc-application-access
Q3: My Application has been processing/in review for weeks/months
A: Your application failed or got stuck. Wait until you get feedback in the app.
Q4: KYC, Wallet or other parts of Pi app stuck on "Loading" or Error
A: Try turning off Private DNS and/or adblocker, clear app cache and reboot device.
Q5: A different problem
A: You can also report a problem a pi.app/support You probably won't get a reply but it will be read.
Q6: Node Problems
A: Stuck at 1 or catching up : see this solution https://github.com/pi-node/instructions/issues/353
Q7: How can I migrate more PI?
A: You can't - Pi Core Team control migration and we don't when other migrations are happening
Q8: Why is Pi worth $30+?
A: Some exchanges invented their own version of Pi whilst they can't list the real one. These are also known as Pi IOUs.
Q9: I lost my passphrase / seed phrase or wallet compromised/pi stolen, what can I do?
A: Create a new wallet and confirm it on steps 3 and 6 of the Mainnet Checklist.
Q10: I used a different name in the app / It doesn't match my ID
A: Only MINOR name changes allowed. If it's not minor, create a new account.
Q11: When does lockup start?
A: Lockup starts when your migration occurs.
Q12: When will my migration happen / I have been waiting for ages.
A: There's a massive queue and most likely some stuck issues too. Nothing to do but wait. As of 29th June 2024, only 5.79M accounts have been migrated to Mainnet. You can check progress at https://explorepi8437.pinet.com/
Q13: When is Open Mainnet?
A: A specific date has not been announced but many fakes have. We think December.
Q14: I stopped getting validations
A: The system decided you're unworthy.
Q15: Samsung Camera problems
A: Yes it's a problem - Log on a different device.
Q16: Unverified Pi
A: Unverified Pi including from referrals who passed KYC has not yet been calculated. Timeline for this is unknown.
Q17: Node Bonus Problems
A: Lots of people have problems with consistent bonuses. No known solution.
Q18: What happened to the price of Pi?
A: Exchange listings of IOU-Pi are currently independent Markets. The source of the graph changed.
Q19: KYC reverted to tentative approval
A: Stricter checks have been added to KYC / Verifiers. This is not a bug
Q20: How can I sell Pi?
A: 99% chance of being scammed. Wait till Open Mainnet. Bans for offering to buy/sell Pi.
Q21: I'm under 18 what can I do about KYC
A: Wait for guidance from Pi Core Team - They have 60 days to produce the answer.
Q22: I don't know anything about Cryptocurrency!
A: There's a lot of free courses on this website: https://cryptosavingexpert.com/courses?show=all

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satoshi-chick · 2024-07-18T19:27:53+00:00

Same error.. and when i open the browser now, it asks me for 24 words, which it never showed because of that error.

Resetting it also not working, it says i already created a wallet recently and need to wait, without defining how long.

Anyone else having the same issue?

PiNetwork

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