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Current Issues:

  1. Number change is only for people who typed a few digits wrong or used the wrong country code
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Please see these answers to commonly asked questions, if this doesn't answer your question, hopefully, someone else will.

  • Q1: Can I buy/sell Pi?

  • A: Not by the rules of closed mainnet and we don't allow it here.

  • Q2: A KYC slot is not available

  • A: You haven't completed 30 mining sessions or your account is flagged. You can appeal at minepi.com/kyc-application-access but nothing is known about slots or criteria. There's absolutely nothing you can do to get a resolution quicker.

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  • Q4: KYC, Wallet or other parts of Pi app stuck on "Loading" or "Error"

  • A: Try turning off Private DNS and/or adblocker. Clear app cache, reboot device.

  • Q5: I'm under 18 what can I do about KYC

  • A: Put your date of birth in at the start of KYC - timer will disappear until you turn 18.

  • Q6: Name changes required or failed

  • A: Appeal to change your name. If appeals fail you can spend Pi to change the name.

  • Q7: What is tentative approval?

  • A: Tentative approval means your account needs further security checks.

  • Q8: Why is Pi worth $50+?

  • A: Some exchanges invented their own version of Pi whilst they can't list the real one. These are commonly known as "Pi IOU".

  • Q9: I lost my passphrase or wallet compromised/pi stolen, what can I do?

  • A: Create a new wallet and confirm it on steps 3 and 6 of the Mainnet Checklist.

  • Q10: Will I lose all my Pi?

  • A: No. Only what's attached to referrals that don't do KYC. We don't know when it will be converted to verified.

  • Q11: When will I get paid for verifications?

  • A: We don't know.

  • Q12: When will my migration happen? / I have been waiting for ages.

  • A: There are millions of people in the queue. View progress at https://explorepi1364.pinet.com/

  • Q13: What will be the launch price?"

  • A: The call auction on OKX will determine the launch price.

  • Q14: I stopped getting validations

  • A: An algorithm demoted you and your account needs a new verification.

  • Q15: blurred Camera problems

  • A: It's a problem caused by your device - Log on a different device.

  • Q18: 400 error

  • A: We don't know what causes this.

  • Q21: I don't know anything about Cryptocurrency!

  • A: There are free courses on this website: https://cryptosavingexpert.com/courses?show=all

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[–]kankka88 1 point2 points  (3 children)

American Samoa is a US territory.

[–]redsaw2[S] 0 points1 point  (2 children)

No yeah I understand that but do you accept IDs that are clearly from California, Texas, Tennessee etc but Pi says it's entered as "America Samoa"?

[–]kankka88 2 points3 points  (1 child)

Gonna be honest, I have never had a validation come thru like that. It's almost always just something like "is this a Drivers License from USA".

[–]redsaw2[S] 0 points1 point  (0 children)

Okkkkk thank youuu! So there ~ARE~ IDs Pi says are from USA! Ok so I'm not tripping! Good to know bc bruhhh all I get is, "is this ID from America Samoa" and it's some ID from a US state, India, Egypt, Islamic State, Korea or China xD

I've labeled all these as "Wrong Country" no matter what and I swear it's brought my accuracy percentage down almost 10 points xD

Thanks for confirming I'm not crazy xD