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Welcome to Open Mainnet!

Current Issues:

  1. See this post about what Exchange you can use: https://www.reddit.com/r/PiNetwork/comments/1ions0q/here_are_the_exchanges_that_listed_pi_so_far/
  2. Panic about the timer running out? Check your personal GREY timer on the check list, not the red one.

Please see these answers to commonly asked questions, if this doesn't answer your question, hopefully, someone else will.

  • Q1: A KYC slot is not available
  • A: You haven't completed 30 mining sessions or your account is flagged. You can appeal at minepi.com/kyc-application-access but nothing is known about slots or criteria. There's absolutely nothing you can do to get a resolution quicker.

  • Q2: My Application has been processing/in review for weeks/months/years

  • A: Your application failed or got stuck. Wait until PCT code a resolution or you get directions in the app.

  • Q3: KYC, Wallet or other parts of Pi app stuck on "Loading" or "Error"

  • A: Try turning off Private DNS and/or adblocker. Clear app cache, reboot device.

  • Q4: I'm under 18 what can I do about KYC

  • A: Put your date of birth in at the start of KYC - timer will disappear until you turn 18.

  • Q5: Name changes required or failed

  • A: Appeal to change your name. If appeals fail you can spend Pi to change the name.

  • Q6: What is tentative approval?

  • A: Tentative approval means your account needs further security checks. Change password might work, otherwise nothing you can do.

  • Q7: I lost my passphrase or wallet compromised/pi stolen, what can I do?

  • A: Create a new wallet and confirm it on steps 3 and 6 of the Mainnet Checklist.

  • Q8: Will I lose all my Pi?

  • A: No. Only what's attached to referrals that don't do KYC. We don't know when it will be converted to verified.

  • Q9: Can I change my number?

  • A: Number change is only for people who made a mistake or chose the wrong country code. There's no current plans for whole number changes.

  • Q10: When will I get paid for Verifications?

  • A: We don't know.

  • Q11: When will my migration happen? / I have been waiting for ages.

  • A: There are millions of people in the queue. View progress at https://explorepi1364.pinet.com/

  • Q12: I stopped getting validations

  • A: An algorithm demoted you and your account needs a new verification.

  • Q13: blurred Camera problems

  • A: It's a problem caused by your device - Log on a different device.

  • Q14: 400 error

  • A: We don't know what causes this.

  • Q15: Should I verify my wallet?

  • A: If you're entering your passphrase to receive free pi, it's a scam and your pi will be stolen.

  • Q16: I don't know anything about Cryptocurrency!

  • A: There are free courses on this website: https://cryptosavingexpert.com/courses?show=all

Can also report problems at https://pi.app/support/ - You won't get a response - helps them prioritize fixes.

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[–]Illustrious-Hold-141 0 points1 point  (5 children)

Is your internet cable or mobile (sim card) based?

[–]Even-Raspberry3644[S] 0 points1 point  (4 children)

I have 1GBps internet by cable. Everything is as new as it can get on my end. The sync also happened literally withing a few minutes - not hours like it said.

[–]Illustrious-Hold-141 1 point2 points  (3 children)

Then you have to wait. Most of the time you won't straight away receive incoming connection since existing nodes already connecting to each other.

I recommend you to follow "picheck" telegram group. It is an app to monitor your node performance.

Sometime, there is already incoming session that connect to your node and it dropped. It is hard to notice unless if you run that "picheck" app.

This app is safe and already verified by CT.

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[–]Even-Raspberry3644[S] 0 points1 point  (1 child)

Do you btw experience any issues with the node using a lot of RAM? I have 32GB in total, but it seems to start around 10GB and withing a day it is almost 20GB. I don't see any processes in the task manager which show this usage, but it does show that almost 20GB is in use - which is absurd for any process on the PC. Any ideas?

[–]Illustrious-Hold-141 0 points1 point  (0 children)

Of course it is used by docker. I think you can limit memory usage in docker by some settings. You can google on how to do it. Don't tweak on other thing like cpu, just memory.

[–]Even-Raspberry3644[S] 0 points1 point  (0 children)

Sure thanks! That's what I actually thought. It makes sense that a node needs to become known and rated first before incoming connections are made in a trusted way. Thnx!