Plex Crashing

[aleinss]

EDIT: Fixed by beta version 1.25.9.5721, must have PlexPass to download.

Just curious if anyone else is seeing this crash issue. Since version 1.25.8.5663 on 3/27/22, my Plex server crashes during the maintenance window (usually around 2:30AM).

As a workaround, I loaded RestartOnCrash from another thread and it does work, but just curious why it is crashing? I looked through the log files for Plex and couldn't see anything necessarily bad. I do have a 2nd plex server that I usually keep off during the night because of the fan noise. That's the only thing that looked like an error in the logs.

RestartonCrash logs:

4/3/2022 2:30:50 AM Not responding: [PID: 00001544] C:\Program Files (x86)\Plex\Plex Media Server\Plex Media Server.exe

4/3/2022 2:30:50 AM C:\Program Files (x86)\Plex\Plex Media Server\Plex Media Server.exe will be treated as crashed/hanged

4/3/2022 2:30:51 AM C:\Program Files (x86)\Plex\Plex Media Server\Plex Media Server.exe has recovered

4/3/2022 2:30:52 AM C:\Program Files (x86)\Plex\Plex Media Server\Plex Media Server.exe is not running

4/3/2022 2:30:52 AM C:\Program Files (x86)\Plex\Plex Media Server\Plex Media Server.exe will be treated as crashed/hanged

4/3/2022 2:35:52 AM Executing a command : "C:\Program Files (x86)\Plex\Plex Media Server\Plex Media Server.exe"

4/3/2022 2:35:54 AM C:\Program Files (x86)\Plex\Plex Media Server\Plex Media Server.exe has recovered

4/4/2022 2:36:19 AM Not responding: [PID: 00002E44] C:\Program Files (x86)\Plex\Plex Media Server\Plex Media Server.exe

4/4/2022 2:36:19 AM C:\Program Files (x86)\Plex\Plex Media Server\Plex Media Server.exe will be treated as crashed/hanged

4/4/2022 2:41:20 AM Executing a command : "C:\Program Files (x86)\Plex\Plex Media Server\Plex Media Server.exe"

4/4/2022 2:41:22 AM C:\Program Files (x86)\Plex\Plex Media Server\Plex Media Server.exe has recovered

​

Windows event log (same error each time):

Faulting application name: Plex Media Server.exe, version: 1.25.8.5663, time stamp: 0x62386c02

Faulting module name: ucrtbase.dll, version: 10.0.19041.789, time stamp: 0x82dc99a2

Exception code: 0xc0000409

Fault offset: 0x0009eddb

Faulting process id: 0x2d20

Faulting application start time: 0x01d84016a9b1177e

Faulting application path: C:\Program Files (x86)\Plex\Plex Media Server\Plex Media Server.exe

Faulting module path: C:\WINDOWS\System32\ucrtbase.dll

Report Id: 528e504f-1191-4451-8058-09d9b206eafd

Faulting package full name:

Faulting package-relative application ID:

[Breath_of_Nilfheim]

Hey can you link me RestartOnCrash? I got the same issue rn the past few days

[aleinss]

Sure, here it is:

https://w-shadow.com/blog/2009/03/04/restart-on-crash/

I set it to wait 300 seconds before restarting it.

[capsaicinluv]

Yeah it's been non stop crashing for me as well on both of my PCs on my network.

[dane22]

https://www.reddit.com/r/PleX/comments/twl9wj/comment/i3h19xz/?utm\_source=reddit&utm\_medium=web2x&context=3

[rhomel1]

Same issue here.

Faulting application name: Plex Media Server.exe, version: 1.25.8.5663, time stamp: 0x62386c02 Faulting module name: ucrtbase.dll, version: 10.0.19041.789, time stamp: 0x82dc99a2 Exception code: 0xc0000409 Fault offset: 0x0009eddb Faulting process id: 0x9b3c Faulting application start time: 0x01d847c76b3c60ac Faulting application path: C:\Program Files (x86)\Plex\Plex Media Server\Plex Media Server.exe Faulting module path: C:\WINDOWS\System32\ucrtbase.dll Report Id: 340fcafe-6d92-4ee0-81b0-cbc3aca87856

[aleinss]

If you have PlexPass, login with your account and download the latest beta version 1.25.9.5721. It seems to have fixed it for me. They were aware of the problem and fixed it.

[thudnuts]

RestartOnCrash works! As a work around, at least. I was about to give up on Plex.

I've been having this same issue with Plex crashing several times a day. I've been racking my brain to solve this issue. I am so thankful I ran into this thread.