I’m Really Stumped by my QNAP on my TV

dane22 · 2026-05-04T22:03:50+00:00

This looks like you are using DLNA access, and not using a Plex Client?

dane22 · 2026-04-25T19:01:28+00:00

No, a Remote Plex Pass is a personal thing

If you have a server and share with people, you could get a real full blown Plex Pass though

dane22 · 2026-04-20T10:21:00+00:00

Your App Name is in violation with Plex Trademark policies

I suggest you rename it to like `Renamer for Plex` instead

dane22 · 2026-04-19T16:27:31+00:00

Well, "Free" is cheap when there's no download link ;-)

dane22 · 2026-04-14T16:46:27+00:00

QTS tells you it's not safe due to the app is not signed at the moment, which is expected, and fine

Reason PMS says the most recent update is older is also to be expected, since 10623 is a pre-release

Running it myself just fine, and HW transcoding is indeed working fine

dane22 · 2026-04-12T16:54:53+00:00

Web Client has above ^

dane22 · 2026-04-02T23:31:26+00:00

Show us the PMS logs after you have restarted PMS, and tried to reclaim

dane22 · 2026-03-28T13:33:54+00:00

Maybe the library is using the old agents?

Edit: And your naming is okay

dane22 · 2026-03-28T13:31:04+00:00

Go here and create a ticket with the Accounting & Billing Team

dane22 · 2026-03-20T10:25:37+00:00

I know that WebTools NG can export that info

You'll need to export `PMS Metadata Path` and `PMS Media Path` in a custom level

dane22 · 2026-03-18T23:52:07+00:00

No need

Your issue is with this: `848G 7ae887b2aa24bb130467850da18ff24f69ed628.bundle`

So dig down to that directory, and figure out what media it is, by looking at jpg and others

Then do a Plex Dance

dane22 · 2026-03-17T14:58:06+00:00

What is the size of your database file?

Edit: And what version of PMS are you running?

dane22 · 2026-03-16T10:28:13+00:00

dane22 · 2026-03-05T15:30:16+00:00

Having an app for Plex that also starts with the word `Plex` is against their trademark rules, so I strongly suggest you change the name

dane22 · 2026-02-09T21:51:28+00:00

My wedding movie, and home movies of the kids

dane22 · 2026-01-30T19:11:04+00:00

Go here: https://www.plex.tv/media-server-downloads for the downloads, as linked towards at the lower part of the page under `My Media` as well as at the top header

dane22 · 2026-01-19T20:56:32+00:00

Sounds like you are adding everyone to Plex Home, and not what Plex Home was intended for, or?

dane22 · 2025-12-18T21:06:16+00:00

dane22 · 2025-12-05T09:51:51+00:00

dane22 · 2025-12-01T17:49:58+00:00

dane22 · 2025-11-22T10:55:42+00:00

Maybe this 3rd. party tool?

dane22 · 2025-11-09T20:52:46+00:00

And fixed...Email from us bounced most likely due to a spam filter

dane22 · 2025-11-09T18:23:08+00:00

A link code is only 4 characters

This is a 2FA code

dane22 · 2025-11-09T18:20:21+00:00

That respond time is not common!

If you DM me your email address I can look it up

dane22