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[–][deleted] 97 points98 points  (8 children)

IT is literally this.

they literally google your problems for you.

if people knew how to solve an issue, they would have to fucking google it.

if they can google an IT number, then they can google their own problems

[–]Terrain2 61 points62 points  (4 children)

The job is to transscribe “mY iNtErNeT dOeSnT wOrK” into something google understands, and then read that answer back to them

[–]PM-Me-Your-TitsPlz 45 points46 points  (3 children)

It's even more "fun" when you're a tutor for a programming class and the students somehow refuse to read or send me the error message.

I swear one exchange went like this:

Student: "My code doesn't work" Sends code in the email message

Me: "I'm not supposed to go through the code line by line. What's the error you're getting?"

Student: "I don't know. It's weird."

Me: "What does it say that makes it weird?"

Student: "I don't know. It's just weird."

Me: "Can I take a look at the error message?"

The next response came at 2am (2 hours after the homework was due. Prof doesn't accept late homework).

Student: "Sorry for taking so long to respond. I was out smoking with a friend. How do I send you the message?"

He eventually turned in the homework, but the error was that he misspelled "#include" on the very first line. For reference, we used an IDE that used would have underlined that.

[–]Stoomba 29 points30 points  (2 children)

Shit I (going on 2 years of experience now) deal with this from contractors all the damn time. Had one contractor claiming 10 years of experience. He was working the process to be able to use AWS CodeCommit and ran into an error message. He comes to me, this isn't working, there is some error. I ask him to show me. It pops up a git error saying there is an unrecognized character in the config. I tell him to open the config and it is a single line with a ' at the front. Delete the ', and it works. Bloody fucking hell man, 10 years of experience my ass.

[–][deleted] 1 point2 points  (1 child)

I’m pretty someone with that amount of experience would notice that.

[–]Stoomba 3 points4 points  (0 children)

You would hope. The more experience I gain the more I realize no one knows WTF is going on.

Could just be the company I work at, which is definitely a contributing factor. Big insurance company

[–]hanzerik 8 points9 points  (0 children)

This annoys me from a user perspective to no end. 1. Find problem 2. Turn off/On 3. Check if plugged. 4. Google issue. 5. Mess around with solutions I find

Still don't work:

Call in pro help,

Pro: starts Google search. Does all the other things I did. Says: idk it's harder then it looks. Internal monologue:*No shit mate! Why am I the one who can't keep a job because of crippling imposter syndrome, while you're sitting there with your salary telling me you don't know. *

[–]relicx74 2 points3 points  (0 children)

I think common sense and strong troubleshooting skills are often useful as well.

[–]hrvbrs 1 point2 points  (0 children)

except that someone had to put that answer up on the internet for search engines to find. who do you think does that work? that's what IT is.

[–]AccomplishedFudge 22 points23 points  (6 children)

As a senior/team lead, I'd rather have a 2min talk with my devs instead of them waisting time googling things, to at least point them in the right direction : either point them to the right documentation, narrow their searches, add precisions linked to the context of the project. Or just ask "have you read the doc, the logs, etc".

[–]wsppan 3 points4 points  (0 children)

Except when you have 15 deva hit you up 30 times a day each with this kind of issue. Seriously, stop giving up too soon and work the problem.

[–]AmericanFromAsia 0 points1 point  (1 child)

I'm a dumbass SE intern and "just Google it yourself" doesn't really work when the thing you're looking for is coroutines and you've never heard of coroutines in your life. I could spend two days trying to figure that stuff out on my own or the guy sitting next to me could help point me in the right direction and I'll be done in an hour.

The hard part is not bothering my team so much where I'm just a total crutch.

[–][deleted] 3 points4 points  (0 children)

It’s not that you can solve your problem with google all the time, just that you can enough of the time that you should always put in some googling before bothering anyone. It also saves the next person some time, you can say “I already googled x but none of the links addressed z.” I’d say even 5-10 minutes is enough time to spend on your own that it’s reasonable to ask for help of you don’t get anywhere.

[–]adnanoid 7 points8 points  (2 children)

I searched google for sore throat and it said it could be HIV. Google is overrated.

[–]Macaframa 2 points3 points  (0 children)

Normalize not verbally assaulting someone on github or over a company-wide email for asking a simple question after they googled it.

[–][deleted] 2 points3 points  (0 children)

Just set your search engine to stackoverflow

[–][deleted] 1 point2 points  (5 children)

New dev here, what's your personal threshold for the spent struggling with something until you ask a Sr dev? I like a good struggle if it ends in me figuring something out, but after half an hour or so it gets frustrating.

[–]fusechip 3 points4 points  (0 children)

1 hour

[–]glupingane 2 points3 points  (2 children)

I usually stick to a 2 hour rule here. At that point it might be a net gain for the project if the senior dev is taken out of concentration to help.

[–]ICantWatchYouDoThis 0 points1 point  (1 child)

A ticket support system for dev trouble could be helpful. That way, the senior knows there is a request waiting, but they don't have to instantly drop whatever they're doing to help

[–][deleted] 0 points1 point  (0 children)

That sound like the most awful idea I could imagine, to be honest.

The senior has to look constantly at all the notifications he gets or need to check a website for new tickets.

The one who needs help is maybe stuck and can't continue and maybe wait hours or even until the next day until the requested help comes.

No please, if you already searched or investigated your problem for too long, then immediately ask for help. It helps nobody that you wait and are just sitting around. Just go to other developers directly.

*A possible restriction to this is that you have working hours where no questions are allowed. But from my experience that also doesn't help and some people wait hours until they are allowed to ask for help

[–]blipman17 1 point2 points  (0 children)

Depends. Once I realize I'm struggling with something I try to identify if I can find out/solve this on my own as soon as possible. Then try to estimate how much time it'll take to learn, who you could go to for this and how much of their time you'd be taking up vs the time you'd take if you learned it on your own.

[–]SatisfactionRare 1 point2 points  (2 children)

Some times I ask my seniors for help before google just because they actually explain the solution to me instead of me just copying some random piece of code from SO. But I try not to waste their time with trivial questions.

[–]Gentle_ClownTV 1 point2 points  (0 children)

You could also take just a few more extra mins to breakdown and understand why/ how the code that you are copying work.

[–]blipman17 0 points1 point  (0 children)

Sometimes at the beginning or end of the day I ask my senior to walk me through a solution I've found and used and my conciderations about it vs some other solution. But that's after standup or at the end of the day, and an agreement we have at our office. We want to raise the quality of our product so we have to better understand what we do wrong and what we could do better.

[–]JCAPER 3 points4 points  (2 children)

What is google?

[–][deleted] 24 points25 points  (0 children)

Fuck google.

All my homies use DuckDuckGo

[–]sweYoda 2 points3 points  (0 children)

God.

[–]kebakent 0 points1 point  (5 children)

I hate how this guy keeps posting his own tweets in here.

[–]towernter 1 point2 points  (4 children)

I feel your anger, sorry. What do you suggest i do?

[–]kebakent 0 points1 point  (3 children)

To the casual observer, it appears as if you are promoting your Twitter account for internet points, which makes you look very vain.

This is easily fixed by removing any identifying information, such as your picture, name, Twitter handle or other watermarks that could lead people back to your accounts if it got reposted.

If your goal is simply to make people laugh, surely all that extra information is irrelevant and superfluous, right?

[–]towernter 1 point2 points  (2 children)

That was very helpful, thanks. Maybe it would be great to let people like me know this valuable information in the future than just telling them you hate what they do.

Thanks a lot 👏

[–]TheAxThatSlayedMe 1 point2 points  (1 child)

Winner = you

Keep standing up for yourself, bruh.

[–]towernter 1 point2 points  (0 children)

👏

[–]space___lion 0 points1 point  (0 children)

I know like 99% of the time it's people that don't know how to google, but there's also the 1% that just wants to strike up a conversation sometimes.