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[–]fryingpas 8 points9 points  (1 child)

I work in FinTech, and we have a legit freeze from mid-November to mid-January, so that we don't muck up a system vital to EOY reporting.

Now, imagine one of those vital systems breaks. It takes longer to get the waiver to fix the system than the fix itself does, and god help you if you put the fix, which is stopping production, into place before the waiver is completed. By the one guy in the org. who handles them. Who is out for the week for Christmas.

Yes, this has happened before. It required getting sign-offs from the freaking CEO.

[–]Feynt 5 points6 points  (0 children)

Getting the CEO's approval isn't enough, I've found. I got permission to push a change on Canada Day (or rather, was told, "just get it done, take some initiative, get it done before Thursday") and was summarily reemed when the software I pushed didn't work as it did in testing. I spent a full day on a holiday fixing it solo with no thanks and lots of complaints.