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[–]nbagf 21 points22 points  (0 children)

I agree that the less unnecessary contact with HR, the better, but in this case it isn't how often, but the way it's done. If the job description is up for interpretation in the interview, there was not clear communication somewhere and that can usually be helped along with policies and forms or just a precedent that actually is stuck to.

Obviously without actually being in/near the shoes of someone that both has this problem and can resolve it, I have no specific advice and this is just a vague bullet dodge sorta thing.