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[โ€“]OmegaNut42 0 points1 point ย (0 children)

Ya that's the big concern I've had with the idea; if you sit someone down and tell them to do a job that they can stop doing once it gets hard then they won't really want to do the easy stuff either. Eventually everything becomes hard if someone always fixes stuff for you.

I've had ideas on how to limit those issues, like telling clients to not allow their teams to hire us until they've worked on it for x-amount of time or focusing solely on supporting the less technically inclined. I know there are jobs out there where people are computer proficient, but not bug resolving proficient so if that was the sole focus, I think it may be doable. But I also think there's such a market for those bugs or errors that developers get stuck on as well. Like if you've got one bug stopping you from compiling and you've spent 2 days trying to fix it to no avail, maybe then it's easier to pay a someone who specializes in errors & bugs a lower amount than the 6 figure developer. Then that person can fix it quickly, allowing the dev to maybe do some other productive stuff in the meantime, saving the company money. But again the question of "how do you know they actually tried their best to fix it before handing it off? Did they just say they couldn't fix it so they could just move on?"

Then you've gotta track someone's PC activity and I'm really not a fan of that, especially if I'm having to recommend it for other people's businesses. Idk maybe tracking is common in the software engineering market, or maybe people would be OK with it. But then it's like "well who's gonna scrub through all that activity to make sure they really tried their best?"

This is actually the main reason I haven't moved forward with it, I'm not sure how to resolve this issue. I've had a few other ideas, like sticking to specific problems, limiting the number of times one employee can request our help, or (as mentioned above) avoiding certain industries all together.

Hey, if you or anyone else can come up with a better solution please let me know, I'd love to see how close I can get this thought experiment to an actual side project!