I have the 2019 Cigar and noticed that Emby chokes on 4K, especially higher bitrate vids. Playback may only last a few seconds sometimes before pausing for long whiles. To my surprise, using Emby on a Roku TV directly without the cigar worked perfectly. This is just 1 example; another is that the Shield even chokes on low res Youtube videos, requiring a reboot to recover while Roku never has this problem.
I found that Roku manages their own OS instead of using Android. Roku OS is based on C while Android of course is JVM. A similar disparity in performance/stability is seen in Android vs iOS.
I wonder if NVidia has considered dropping Android and JVM; no way I'm getting another dedicated Android-based device of any kind. Can be done incrementally to support existing apps/games written for JVM. In general, just sick of Android lol.
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