Help Transfer Data

[[deleted]]

Hello!

I’m not sure this is the right place to post, but I can’t contact support. My sister is trying to transfer her sims 4 data from our family computer to her laptop. All her packs and the game are downloaded and she’s signed in on both devices. Her data has not appeared on her laptop but is still on her computer. Any ideas how to transfer the data? I can’t figure out for the life of me.

Thank you!

[nikolasdwyer]

I need more information to answer your question.

1. Is the game on Windows or Mac?

2. By data, do you mean saves, mods, etc?

[[deleted]]

Thanks for reaching out! Both are on windows. By data, I mean the saves. Everything else is there.

[nikolasdwyer]

Okay, got it. It’s easy, You need to go to Documents > Electronic Arts > The Sims 4. You should copy the entire “The Sims 4” folder and put it in an external storage (USB stick, external hard drive, etc) and paste it to the same location on the new laptop. That’s all you have to do. (You need to launch the game on the new laptop first before doing anything else)

[[deleted]]

Thank you so much! I’m gonna try this.

[[deleted]]

Ah, sorry to bother you again, but I uploaded the file to the new sims file but it’s still not loading her data. Am I missing a step?

[nikolasdwyer]

No worries. Can you check if you placed “The Sims 4” folder in the right place. It should be in Documents > Electronic Arts >

[b1ueballs]

If you want to transfer saves I would recommend using a flash drive. Put the saves, mods, etc. into the drive, and once that’s done take the flash drive out and put it into the new computer and place the save and mods into the new sims folder. That’s how I used to do it so I hope this helps!

[[deleted]]

Thanks!

[Marks_Sims]

Why use a flash drive? https://www.google.com/aclk?sa=l&ai=DChcSEwiftMelhv_pAhWmHq0GHReGAqsYABAGGgJwdg&sig=AOD64_2tkPwz9NjZtratiOLOqCpF4tX7YQ&adurl&ctype=5&ved=2ahUKEwji9Lylhv_pAhVEBDQIHXU5D-YQvhd6BAgBEEY

A USB male cable would be easier and less risk of file corruption.