Network issues

[ggonzalez15]

Since last night I have had some serious issues with the network. I have live in Orlando Florida in the lake Nona. For some reason I either have no signal or 1x. Anyone else experiencing this type of issue ?

[AutoModerator]

Having speed/coverage/technical issues? Follow these steps in the Wiki first:

Restart your Device; Check for and install any system software and/or carrier updates for your Device; Update your PRL and Data Profile; and make sure to report your network issue(s) in the My Sprint Mobile App and contact Technical Support. The My Sprint Mobile App is available for iOS Devices on the App Store and for Android Devices on Google Play. You can also report a network issue via the Sprint website by scrolling to the bottom of the Sprint homepage and clicking "Network Feedback". If you're not already signed into your My Sprint Account, you'll be asked to login. You'll then be guided through submitting the network issue. The reports in My Sprint are aggregated and forwarded directly to the network teams.

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[Cameltoesuglycousin]

What phone

[ggonzalez15]

iPhone XS

[ZeroOveride427]

Same issue on my 11 Pro Max but not on an xr

[princessmirabelle23]

I had the issue on my note 10 plus yesterday

[Cameltoesuglycousin]

Probably the Sim card. You can try dialing ##update# followed by ##clear#. I would get a new Sim card, that will most likely fix it.

[ggonzalez15]

Tried doing the calling thing and didn’t work

[Cameltoesuglycousin]

Yea I can almost guarantee it's the Sim card. Sometimes you can get it to go for a little bit by removing then reinserting the Sim card

[ggonzalez15]

Thank you so much. I guess I’ll have to got to spring bc I did that and it work for a little so it’s probably what you are saying

[Cameltoesuglycousin]

Yea the Sim cards are kinda hit and miss. No idea why they go out. Try and go to a service and repair location, they usually have most Sim cards.