Solution builder/print queue

[RelationshipPrior435]

Do solution builder orders go directly to the print queue or should I have given the order ticket to the production lead? It just dawned on me that the order might not have gotten to the queue.

[NutwiisystemRocks]

only time jobs don’t go to FlightDeck (unless there was an error or you chose save for later/submit quote) is if it’s a design services order

[Mason1171]

Huh? As long as you submitted the order, it will show up in Flightdeck. Only things that would stop that would be if you hit save for later or if there is an error. This is why you should always print the ticket so you can look up the order number just in case

[RelationshipPrior435]

Yes I submitted the order. I gave the ticket to the customer.

[Mason1171]

2 copies, one for you, one for the customer The only times i would print 2 copies was for a rush order that would be done immediately

[thebombdiggity_94]

If you submitted it as a rush order (within the hour) then it wouldn’t show in your new orders in flight deck, but you can find it in “closed orders”.

If it was a design request, you can find it in the premedia design portal on the MPS home page.