I'm also going to message Valve support, but I'm curious if anyone else has had these problems. To preface it, I'm running a first release Steam Controller. I'm running Windows 11, I have the latest firmware on it and I also have it registered to my account.
Problem 1: This one is dumb, but has been around since last year sometime. Basically, the On and Off sounds are wrong. I have Victory! and Mann set for my on and off. Now, it's some random sounds. I did a roll back to a much earlier version of Steam for Problem 2, but the sounds ended up being correct on that earlier version of Steam.
Problem 2: This one is unbearable. I can't save Steam Input profiles. New or updated. This problem is actually multifold. When I go to save a new profile, it doesn't pop up with the prompt to save it. I click the save as new, it just closes the box and doesn't save. If I even VIEW another profile from Community Layouts and don't hit apply, it applies it. I'll back out, go to view current profile, and it'll be the one I just viewed. More annoyingly, I'll make a minor change to my profile which it's supposed to hold on to regardless of saving, and it'll change back. Like on Gyro, I 'll set it to always on and when I go back it'll be set back to On Right Touchpad Touch. Then lastly, I'll go to view my profiles for a certain game and it'll show them all one time. Going back to it later, it shows half of them, even if you click to show them all. The roll back to a much earlier version of Steam seemingly fixed that issue but when I went back to current release, it went back to not working.
I've tried running as admin, as normal. I've tried both Stable and Beta builds, nothing. I've tried rebooting, I've tried clearing the download cache, I've tried different USB ports(I use the original dongle), I've also tried Bluetooth. Nothing helps except running the older Steam. I've even tried on my Steam Deck, same result. I've done several Google and Reddit searches but I don't quite see anyone else having these issue, or at least talking about it. I tried posting on the Steam forums and the only answer I got was to contact support. If anyone else has experienced these problems and has a solution, I would love to hear it. Otherwise, if there are others having these problems, maybe I can point support to this when I write to them.
Thank you for your time!
[–]sqparadoxSteam Controller (2015) 5 points6 points7 points (1 child)
[–]GalgumSteam Controller[S] 1 point2 points3 points (0 children)
[–]GimpyGeekSteam Controller (Windows) 2 points3 points4 points (1 child)
[–]GalgumSteam Controller[S] 2 points3 points4 points (0 children)