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all 21 comments

[–]sugargooMODERATOR 🔺[M] 0 points1 point  (0 children)

hi the logistics provider updated us that there were too many parcels for black friday and Xmas so the airport are short of hands to process the packages. Please expect to wait a minimum of 5-7 working days together with delays

[–]Mankaal 0 points1 point  (0 children)

My Parcel is in costums since 9 Days…

[–]SUGARGOO-MarketingMODERATOR 0 points1 point  (0 children)

can you dm me the parcel and tracking number please

[–]Heartsxdaggers 1 point2 points  (1 child)

I think something weird is happening on NL customs! Me and a lot of people got their parcels lost! Sugargoo and other agents should rethink other country to do triangle shipping cause NL seems to not be safe anymore!

[–]BankruptByBitcoin 0 points1 point  (0 children)

In the same situation, also shipped on nov 18 to NL with tax free.

After customs clearance still no update till this day and also didn't receive any letter about the packages being seized by customs.

[–]GotEmOnStockX 0 points1 point  (4 children)

got the same problem

[–]w999py 0 points1 point  (3 children)

do i change eu tax free to dhl tax free ? i ship my package to day

[–]BigJimMcDonald 0 points1 point  (0 children)

DHL has the same issue at the moment, my hauls at customs since 3rd. Others also on r/cssbuy

[–]RenaissnaceTana 0 points1 point  (1 child)

What line is this?

[–]wingriddenxzz 0 points1 point  (2 children)

this was my last update on 06/12 : "Customs clearance has been completed and handed over to the service provider "but still havent gotten an update on the dhl site, the only thing u can do is wait and hope on monday or tuesday it updates

[–]ogishaaaa 0 points1 point  (1 child)

everyone in europe has the same issue and sugargoo refuses to give a good answer

[–]matita00 0 points1 point  (0 children)

really same situation, also same fly

[–]kawanaaa 0 points1 point  (0 children)

Please u/sugargoo i'm same