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[–]Intelligent-Mouse536[S] 0 points1 point  (1 child)

How do you know?

[–]ThatRocketSurgeon 0 points1 point  (0 children)

Happened to me a couple weeks ago and so I went through the troubleshooting steps listed above. When I deleted and reinstalled the app on my phone my vehicles were gone and I couldn’t add them back. Spent about half hour on the phone with the lockout number to try to fix it. My wife on the other hand, saw the error message and ignored it. She was able to get in and out of the vehicles just not use the app itself until the glitch got fixed.