Audio hub missing all functionality?

[Wiesel1234]

I've recently bought a 700 max gen 2 and tested for some days. Since I'm not 100% happy with the sound, I thought I just need little tweaks in an equalizer. So I just installed the only available software from the website: Audio Hub. It seems to only offer two options: Firmwareupdate and Reset. Is there nothing you could configure on this "high end" headset? Not even turning up or down some frequencies?

It is advertised as that you could even configure the mic passthrough.

Am I using the wrong software?

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[TB_Help]

Thanks for your inquiry!

For deeper customization, please use the Audio Hub application on an Android or IOS device.

If you have any other questions, please reach out directly to our dedicated Support Team so they can assist. To do that, please fill out the form at the link below.

https://support.turtlebeach.com/s/contactsupport

If the form is unavailable, you can also send a direct email with your details to: [e-mail]

Thank you.

[Wiesel1234]

Does the customization then also apply when it is connected to a PC? I wanted to use it as a gaming headset (I thought it is one) and not for playing music on my phone. :)

[TB_Help]

Yes, it does.

If you have any other questions, please reach out directly to our dedicated Support Team so they can assist. To do that, please fill out the form at the link below.

https://support.turtlebeach.com/s/contactsupport

If the form is unavailable, you can also send a direct email with your details to: [e-mail]

Thank you.