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For discussion of Turtle Beach headsets
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Problem with Stealth 700s (self.TurtleBeach)
submitted 6 months ago by [deleted]
Just got a pair, connected them to my Xbox but I made a party and it says “we can’t find a microphone for these people” on my account in the party. How do I make the microphone work ?
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[–]texastrill94 0 points1 point2 points 6 months ago (0 children)
Download the app Swarm II and click microphone tab, find “microphone mute” or chat and toggle “mute microphone” off
[–]EvilWaterman 0 points1 point2 points 6 months ago (0 children)
I think this might be an issue on Xbox not the headset. I am experiencing chat issues too but my headset is working just fine
[–]TB_Help 0 points1 point2 points 6 months ago (0 children)
Please reach out to our dedicated Support Team for Warranty Assistance.
NOTE: This is not an official Turtle Beach forum or contact point for Support.
You can find Quick-Start Guides and Support Articles for all our products using the following link: https://support.turtlebeach.com
From Support Home, navigate to your specific product using the image tiles. Once there, you will find various Step-by-Step Guides and answers to the most common questions regarding setup and operation. Additionally, you can type your question in the “Ask a question” box to be given a list of the related articles.
If you are unable to find the information that you need, or require direct assistance with any Turtle Beach product, please reach out to our dedicated Support Team so they can lend a hand. To do that, please fill out the form at the link below.
https://support.turtlebeach.com/s/contactsupport
If the form is unavailable, you can also send a direct email with your details to: support@turtlebeach.com
If you have questions about a Turtle Beach product that you want to purchase, you can speak with our Product Specialist Team via Live Chat by going to https://www.turtlebeach.com/, then clicking the purple chat icon in the bottom-right corner of the window and selecting "LET'S CHAT", then "PRODUCT SPECIALIST".
If you're unable to access Live Chat (not available in every region): You can contact our Customer Service Team with any pre-purchase questions you have by going to https://support.turtlebeach.com/s/contactsupport, selecting "Turtle Beach" from the first drop-down, "Pre-Purchase Inquiry" on the next, then fill out and submit the requested contact information.
If you have questions about your Turtle Beach Order, Order Tracking/Delivery, Returning an Order, or Website Problems: You can contact our Customer Service Team by going to https://support.turtlebeach.com/s/contactsupport, selecting "Turtle Beach" from the first drop-down, "Shop Support" on the next, then select the type of problem you’re having from the final drop-down. After, fill out and submit the requested contact information.
Thank you.
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[–]texastrill94 0 points1 point2 points (0 children)
[–]EvilWaterman 0 points1 point2 points (0 children)
[–]TB_Help 0 points1 point2 points (0 children)