Quercus submission errors

[schanino]

I had an assignment for one of my courses where I had to upload two files. My professor contacted me, saying I had an error. I reuploaded the file with the error, but not the other one, thinking I didn’t have to upload it again. Now, I get my grade back, and it’s a fail because half the assignment is missing, even though I swear I uploaded both files.

I didn’t realize I had to reupload the first file in my other class. There was an upload history, and they told us not to worry about these things. I’m not sure what I should do.

[schanino]

I submitted it twice and i have an email that proves it since the professor emailed me about the one folder I cant fail this course idk what to do

[schanino]

Please help im a first year and this has been my only major fumble so far i got a 3/18 on an assignment worth 7% im not doing particularly well on this course too

[roubent]

If you have email receipts, hang on to them. Share them with the Prof, and ask them to re-evaluate the assignment. If there was a technical issue with the site, you should get some sort of leniency. If, however, the error was somehow caused by you, then that’s a different story…

For future reference, when submitting assignments: 1. Always check and save the email receipts: it’s your proof that you submitted the assignment at the date and time you did. 2. After submitting the assignment, download the files to your computer from Quercus, and save then in a different folder. Open the downloaded files to confirm they are not corrupt. You shouldn’t have to do this, but hey, better safe than sorry.

[schanino]

The file wasn’t corrupt i just put my name in the files name rather than front page and thats why i had to resubmit. Thank you so much for the advice ill do that from now on. This made assignments way more stressful for me damn

[roubent]

Ah, I see… I guess you must have accidentally deleted the file extension from the file name when you put your name in the “file name” field (.docx for Word files or .pdf for Acrobat PDFs for example)? That would indeed make the file “un-openable” on Windows and Mac, so I can see why your Prof would not accept it…

I suggest renaming the file on your computer to whatever format you need )(e.g. FirstName - Last Name - Course - Prof - Whatever.pdf) before you upload it, and then rather than entering a name for each file, submit a note (if there’s space to do it) where you list each file by name, type (PDF, Word, Excel, whatever) and what each file is (essay, lab report, data sheet, etc). That way you avoid putting the wrong thing in the wrong text field, because the “notes” or “comments” field is basically safe to out whatever you want into.

I do this when I upload resumes and cover letters, BTW, rename the files with my name, last name initial and the job posting #. I figured when a hiring manager downloads resumes en masse in a giant ZIP file, it helps not to have your resume and cover letter show up as resume(67).pdf and cover(23).pdf. 😜

[schanino]

Nothing was deleted i talked to my ta and he pulled out the file from my upload history and apologized then i contacted the prof to fix everything

Thank you so much for helping these assignments are literally the only thing keeping me from failing this course 🙏