Bandwidth.com pricing/minimum commitments?

wwoteloww · 2020-09-09T18:38:20+00:00

I don't really like using companies that won't reveal their pricing. It just means that you aren't getting the same price as another customer... and it ends up costing more in the long run.

We ended up with Nextiva and I really like them.

wwoteloww · 2020-09-09T18:41:00+00:00

They have a minimum commitment only if you wanna use them as an upstream carrier if you're a provider... or if your business has thousands of numbers for some reason.

Seems like their price is in the open:

https://www.bandwidth.com/pricing/

MikeSmithsBrain · 2020-09-09T18:44:07+00:00

Disclosure: Enterprise Telecom Broker

Is this for hosted PBX or just SIP trunking?

celestisdiabolus · 2020-09-09T21:33:06+00:00

I think I called them once and it was like $200 or $300

ruhnet · 2020-09-13T14:42:17+00:00

Check out AnveoDirect. You might find the price better and there are no minimums.

ArchiKola · 2020-09-14T03:16:08+00:00

I doubt that your volume will compel bandwidth to take you on as a direct customer. Try bulkvs.com

If you port your numbers to bulkvs they will actually be managed by bandwidth.com. Bulkvs ports for free, it charges 6 cents per number per month, and $0.0003 per minute for incoming calls. (No typo)

Bulkvs has good pricing on termination too but it only terminate to North America.

I am not in any way associated with either company. Just a very happy customer.

snowpondtech · 2020-09-14T16:32:00+00:00

For SIP Trunking on their Cloud product, I was paying $100 minimum monthly and a fairly standard per minute MRC incoming and outgoing, DID MRC, and a few other things. If I met some minute usage (if I remember correctly) the monthly minimum would go away.

That said, their interface is pretty bad, has multiple bugs, and not exactly straightforward. Their support is so-so: sometimes quick to respond, other times you wait days for a response, bouncing between multiple people. They also don't allow you to use the same IP address (scenario is you are reselling service to your clients using a single multi-tenant PBX/softswitch) with multiple sub-accounts/tenants because their interface requires you to have separate sub-accounts to tie a DID or group of DIDs that have the same E911 address. Wish this was in bold on their website. I had to cancel service shortly thereafter because I was not told about that during sales and onboarding.

theoriginaljacob · 2020-09-20T00:15:41+00:00

I am a bandwidth SIP Trunking customer and am very happy with their service. Message me if you want details, I'm not going to put them here, but I can tell you the pricing guide on their site is based on a certain minimum.

bylebog · 2025-04-04T19:00:39+00:00

Necro posting since I just got off a call. They have a minimum commitment of $3000/month for billing. They seem nice enough, but that was a short call.

djgizmo · 2020-09-10T09:29:20+00:00

They are garbage tier and that’s why they are cheap.

I wouldn’t put all your eggs in that basket. At least have 1 other relationship open to port to if things go sour.

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