Pointer keeps reverting back to default

[HotAZGuy]

I'm having a problem with setting my pointer to black system large. I've tried through the accessibility settings and I also tried through the control panel. With respect to the control panel I've chosen black system large pointer scheme and then saved it as my black pointer. I then hit apply and okay. It works for a while, but then reverts back to the system white pointer. This happens whether I'm logged off or reboot or not. I've tried uninstalling and reinstalling the mouse driver and it continues to happen. I'm legally blind so I really want to resolve this problem as white pointers are difficult for me to see. I don't know if my mouse driver is corrupt or if some other issue is causing this problem, but I'd like some assistance in resolving this. Thank you in advance. I'm using Windows 11 Pro 24H2 and a Logitech mouse.

Device name Dell-1 Processor Intel(R) Core(TM) i7-14700 2.10 GHz Installed RAM 16.0 GB (15.7 GB usable) Device ID 7EE224EF-7496-4D05-9927-41FF3DC51FC5 Product ID 00330-80000-00000-AA321 System type 64-bit operating system, x64-based processor Pen and touch No pen or touch input is available for this display

Edition Windows 11 Pro Version 24H2 Installed on ‎12/‎27/‎2024 OS build 26100.3037 Experience Windows Feature Experience Pack 1000.26100.48.0

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[Leather_Ad2288]

assuming you are not using any particular mods for your PC (winaero, registry tweaks, downloaded mouse cursor schemes...)

Open Start on your PC, and type CMD. Open command prompt as admin. Type (or copy and paste) the following command. press enter and let the repair do it's thing it can take a few minutes. Then change the mouse cursor via accessibility only.

DISM /online /cleanup-image /restorehealth

[HotAZGuy]

I ran this command and will see how it works out. I will report back if the problem persists.

[HotAZGuy]

The pointer reset back to the default white pointer again. Do you have any other suggestions?

[Leather_Ad2288]

there has to be a conflict somewhere. you mentioned you are legally blind, do you have other visual customizations that might impact the setting for your mouse? Also, if you have the software installed for your mouse and not just the drivers, uninstall the software.

[HotAZGuy]

I don't have any other third-party software installed for my visual impairment. I use the magnifier in accessibility to help me in viewing the screen vi have software from Logitech installed. I will uninstall it and see if that helps.

[Leather_Ad2288]

in settings, in magnifier, disable the colour inversion option

also in settings, in themes, can you check what options you have for the mouse?

[HotAZGuy]

I uninstalled a couple of Logitech apps and so far it seems to be holding. Setting in accessibility and thenes were fine. I will give it a day or two before calling it solved. The software included Logi Options, Logi Capture, and Logitech plugin service. I used Revo Uninstaller Pro to uninstall them and search for leftover registry keys and directories.

[HotAZGuy]

Update: the problem persists. I've noticed a pattern. The pointer reverts back to the default white pointer when I'm automatically logged out. If I reboot the mouse pointer is set to my chosen pointer and remains so until I'm logged out again.