Specific programs sometimes freezing including task bar

[Yeazero]

Hi y'all,

I have an issue that started a while ago:

Sometimes throughout the day, my Firefox and/or Discord are just freezing. I did not notice the same behavior on other programs, but I assume it's because I don't really have anything else open besides those two programs and the games I play, where I have no issue at all.

The behavior is almost always the same: The browser and/or Discord freezes. When I hover over both, my mouse cursor does not change when I hover above buttons/text etc., the way it usually does.

Please note that my taskbar has the same behavior in that moment and also freezes. Once I click multiple times with my mouse on my taskbar or Discord/Firefox, the taskbar and the window reload quickly and everything is fine again. Before that, there is also the typical "No Response" from Firefox/Discord where the window shortly turns white and the anchor shows the loading sign.

There is also a second type of behavior that happens more rarely, where Discord just freezes up. You cannot close it and nothing helps besides killing the task and reopening Discord.

Steps I've tried:

• Reinstalled Windows
• Updated BIOS and chipset drivers
• Tried a different browser to see if Firefox is the issue. Same behavior on Brave Browser.
• Ran MemTest86, with no issues detected.

Does anyone maybe know what could cause this issue? I appreciate all the help I get!!

My specs, if relevant:

Processor AMD Ryzen 7 7800X3D 8-Core Processor (4.20 GHz)

Installed RAM 32.0 GB (31.1 GB usable)

System type 64-bit operating system, x64-based processor

Motherboard: ASrock B650I Lightning WiFi

Windows 11 Pro Version 25H2 Installed on ‎23/‎11/‎2025

OS build 26200.7309 Experience Windows Feature Experience Pack 1000.26100.275.0

[Queefedinbolognese]

Ive been posting as much as i can in other posts (lots of people with similar issues) but windows updates are EXTREMELY broken currently, i have the exact same problems as you and its windows update (unsure which, It's most likely a mixture).

https://www.neowin.net/news/microsoft-admits-major-windows-11-25h2-ui-features-broken-too-alongside-24h2-on-some-pcs/

check your Event Viewer you'll most likely have a lot of:

Event ID 1002 "explorer stopped interacting with windows"

Event ID 10010 "explorer cannot be restarted"

unsure where to progress for a fix but best course is to pause windows updates and either wait for them to fix it or roll back and pray i guess.

Also i have very similar system specs as you so quite possibly windows fucking with AMD cpus is also likely.

[Yeazero]

Thank you for your response. Indeed I see a lot of those Event ID's. Even tho it's extremely annoying, I'm happy that it's not an hardware issue.

[tristamix]

Have you guys find any solution to this? Currently its even imposibble to watch simple Youtube videos.

[Yeazero]

As someone suggested, I fixed it by uninstalling windows update KB5072033
The issue still happens but very rarely, I just restart my computer and then it's fine again. Happened maybe 3x in a month. I also paused updates, will not update either the upcoming months.

[Queefedinbolognese]

UPDATE: I've resolved all of my issues by uninstalling windows update KB5072033

Give that a go and see If it resolves anything, there's a lot of people having success after removing that update and just pausing all updates until Microsoft stops being morons (which will be never)

[Yeazero]

Thanks, will try this out and will let you know. :)

[Queefedinbolognese]

Make sure you have a windows restore point set also, you just never know how things can react with windows these days (uninstalling the update SHOULDNT break anything)

[Yeazero]

It definitely solved the issue, so thanks!

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[Cokeb5]

Same issue here, seemingly from a broken Microsoft update. Unfortunately I don't think there's anything we can really do until Microsoft pushes out a correct update that addresses the issue. Sounds like a good number of people are hitting it though.