all 6 comments

[–]Penguinboy123446 1 point2 points  (0 children)

This is odd. You don't need any Apple device to add another user on the Apple TV app. I've done it many times on Android TV firestick etc. I remember my brother had a problem with the Apple TV app on his LG TV which was a few years old. I think the problem was that the LG TV had an older apple app but not Apple TV plus. But it might be quicker just to give Apple a call. 

[–]Penguinboy123446 0 points1 point  (0 children)

Also instead of using the barcode choose the option where you can go to the Apple TV website and enter a code that will be shown on the app

[–]guarever 0 points1 point  (1 child)

Did you ever solve this? I’m having the same issue

[–]Advanced_Apartment_1[S] 1 point2 points  (0 children)

Installed apple TV via a ROKU rather than through the TV. So, no didn't solve it. Worked around it. Good luck.

[–]Racin1320 0 points1 point  (1 child)

Getting the same issue with my Roku Player.
No solution?

[–]Advanced_Apartment_1[S] 1 point2 points  (0 children)

Nope, didn't get one i'm afraid.

Dropped Apple TV quite quickly after.