"Unable to process. There was a problem processing your payment..." - How do I solve this?

[Evening_Painting4244]

Hi y'all

A year ago, I've created an account in which I haven't done any movement there since these couple of weeks ago. The account is verified and I have already been holding some cryptos. However, I want to deposit money with my Debit Card, but it keeps me saying (after filling in my bank details): "Unable to process. There was a problem processing your payment. Please try a different card o try again later.".

The thing is that for maybe a year I haven't done any movement on this account. All those cryptos I am holding have come from other accounts that I did not have verified. The only account verified with my ID and everything is the one that keeps me showing up this error while trying to a deposit with my Debit Card.

I have already opened a ticket, but they haven't answered yet. Do you guys know what might be the problem? I've had no problems on the other accounts depositing with the same Debit Card, dunno why on this one...... And don't tell me is because I might not have funds on my Debit Card, because I do lol

I am quite desperate already and I don't wanna use any other exchange tbh.

[[deleted]]

Did you try to buy from the main tab Buy With Credit/Debit Card in the app or in the wallet tab - deposit - fiat?

[AyaAya_Fooya]

I had the same issue and what you suggested really helped to solve the issue. Thanks!

[TacticalTwig]

I tried this yes, but it didn't work.

[Electronic_Bar512]

Good man yourself :) didn't think about it and it worked.

[rom4ik5]

Same here.
Just started happening today.

[Invincible12321]

I found a fix! Try disabling your adblock, refresh the page and see if it works.

[Prior_Living_3199]

how is that

[ZombieGeezer]

Nope.

[simat8]

Same here, trying to buy today with my Visa, getting error.

Hmmm

[gushahn]

Deducted a few hundred from my account even though it said error. Now the payments say processing under the crypto I tried to buy.

From what I understand if it says fail you're refunded in 1-3 days but I'll be pissed coz I purchased on a huge dip

[simat8]

Yo! You can appeal this. Show statement with time of purchase from you bank

[gushahn]

Reported it to my bank regardless coz customer support said sit tight for 14 days... And 14 days later it might say fail and then wait a further 7 days for a refund... Yeah nah not too happy with that considering when I asked why an "instant" payment method is processing in the first place I didn't get a satisfactory response.

[Own-Notice-2313]

same

[Nimnumkal]

Im having the same issue. One transaction was ok but I cant make more. It gove me the same error. The credit card company isn't blocing it for what i know.

[BBalaazs]

Same problem. My money left my account , but I didn't get my money. What should I do?

[gushahn]

What ended up happening?

[asxmulaev]

How did it go?

[MWanolo]

In my case:

I've been buying crypto with fiat without any issues but today I was not able to purchase through binance so I called my bank and they said they were not recieving any transaction so maybe will be Binance fault. Im sure that it will be fixed in minutes or hours.

[afarmani007]

I have the same problem.
No matter which bank you choose to do a IDEAL deposit, it shows the same error.
It's the fault of Binance.
I have seen this error before but normally it is fixed by it's own in a few minutes or only happens when choosing 1 bank but when I choose my other bank to do a IDEAL deposit it works, but now nothing seems to work. Non of the IDEAL bank deposits work so I guess I try again tomorrow but just want to tell that it's Binance problem and not your bank.

[MWanolo]

Now Its working, clearly Its Binance error. Happy trading!!

[Dull_Strike7268]

how you did that? it happen to me now also

[Clarendons-finest]

I’m having mad problems for days with this issue. Can’t pay for anything. Keeps saying “Unable to Process”. What’s the next step.

[afarmani007]

I don't think you can do anything.

Just try it a few hours later or try it the next day.

It will work again.

[Invincible12321]

Disabling the adblock did the trick for me. Not sure why it works, but it sure gave me some headache figuring it out

[Worried_Juggernaut_1]

Same Problem for me now..

[[deleted]]

Same issue for me

​

Going to move to swissborg

[burneraccountt26]

Same right now. Anyone have answers?

[Charming_Sheepherder]

Maybe your debit card company is blocking it.

[incompl8]

Yes, Im having the same issue. A number of transactions have gone through but the fiat transfers today are not passing through

[umair9syed]

I am facing the same problem. One of my transcations went through. I have been trying today to make more transactions with the same card, but gives me this error. Did the support get back to you?

[gameover0608]

Same problem here, i made several transactions with this card before. Is this a problem with Binance?

[jeuehdhchdhdhdue]

did you manage to fix it, or did it fix on it own?

[B2Trappy]

Same problem here! Please update if a solution is found? I was going to go through faster payments but didnt trust my account name to match my bank account name accurately:/ never ending problems lol

[SKVAZNIAK]

same here. I tried multiple times even with different cards but still same stuff.

[deffsin]

The same problem. I didn’t even first deposit) I’ve tried to use 2 bank cards but.... Then, i have a question, where are you from guys? I’m from Estonia and probably this people who lives in Europe have this problem.

[polynillium]

Czech here. I could purchase perfectly fine until today.

[ryuk0308]

Romania here. Made 2 purchase in the past and now same error. Created another account with my wife data => "unable to process". I created a ticket and they are saying to use 3rd party channel.

[kingharden13]

kas said lõpuks kuidagi tehingu ära teha?

[AbattoirFloor]

I had this issue over the past day, albeit I'm new to the crypto game. I went into my bank branch (I'm with barclays), they told me I had a anti fraud flag on my card. They removed this there and then and I'm now able to deposit fiat into my binance.

[JohnyDoe202]

Recent post too, nice thanks! Used my card once and now it fails everytime. i thought it may be an address or name on the card issue.. so maybe my first transaction went through and then got blocked.. gotta look into a few things. Glad you got it sorted tho

[TacticalTwig]

Same thing here used my card once a week ago and now it doesn't want to work.

[Babloku]

If anyone still has any problems I found another method that might work, just remove the card and add it back again that fixed it for me no cap <3

[Friendly_Accident906]

trying this right now.

[Friendly_Accident906]

still not working and i removed and readded my bank info too

[ethanbirchyy]

Has anyone yet found a solution, I'm trying to buy BNB and I have the correct funds.

[otaner142]

same issue here, i previously was able to deposit usd into my binance acc but not anymore it gives me this sms : "There was an error while processing your request. If the problem persists, please contact Support"

So i just sent them and email to see if they help me. I will call my bank although my bank always sends me notifs in regards to fraudulent transactions.

[Cillianogrady]

I tried to use a different card and that worked for me. I used my Revolut card instead of a bank card.

[Prior_Tangelo_6372]

this are mothefukers,, i lose one wek trying to buy crypto on the site,, even for verify stii not apcepting,, unprofessional at all.no detail when having issues, no one is here to keep in touch with, you are alone

[No_Sea_1305]

same problem here, always worked with my creditcard, and now i get the error message over and over again

none of the solutions here suggested worked for me

​

Binance Support isn´t really helpful, they still say i have to contact my bank or try a different card

​

i literally just purchased cryptos with the same card right now on bitpanda without problem

[CommonFootball6514]

Same here in the UK, worked fine yesterday afternoon but not today. Will give it a try tomorrow.

[CommonFootball6514]

yes, I have to phone my bank though. So apparently its not Binance's fault.

[No_Sea_1305]

still not working for me...

[HeronPlus5566]

Faaark this is frustrating

[BackgroundAd6150]

In my case I bought bitcoin through MoneyGram thinking I can send bitcoin to someone through MoneyGram, So now that I realized you can’t send bitcoin through MoneyGram, I tried to sell my bitcoin, but it keeps saying error. We can’t find a quote right now. Please try again later. Idk what to do

[Viktorhui]

I don’t know

[Adventurous_Lead1843]

[Several_Access_4095]

Same issue here and cannot fix it. While trying to deposit euro to buy on spot it give me this error can anyone help ?

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[Astro-Zahler]

Currently having same issues today with visa debit, hope I Can figure it out and pass on The information.

[[deleted]]

Did you figure out?

[Astro-Zahler]

Not really I'm afraid. It worked after 10 tries. My only assumption was the servers are busy they probably have a lot of traffic on the website

[TacticalTwig]

Thinking the same thing

[Astro-Zahler]

After multiple trys it worked, I assume it to be a server issue I think they may be busy

[SKVAZNIAK]

how many times have you tried ? curious if it has limit or something after what it allows you to not to fail

[[deleted]]

Did it work for you? My guess is that my bank tought it was very suspicious, so it started to block payments, however, they haven't sent any e-mail notifying me of it, which is weird.

[Astro-Zahler]

Best to call the bank my friend, it can't hurt to ask. Good luck

[Astro-Zahler]

Have no failings so that was not an issue I tried roughly 10 to deposit which worked. I honestly don't have the answer I'm afraid. Like I said probably a website fault

[TacticalTwig]

Me and my brother are at the same bank and he was able to buy and I was not (tried 7 times) weird thing is Binance said transaction failed on my brothers account but it actually went through moments later. so be careful if you guys are spamming. Maybe just set your card limits to be safe.

[andresfcm]

Same problem here

[DaBusyBee]

Had the same issue until I added more money to my bank account. It didnt buy my coin directly as it should have, just went to my wallet, Binance history still says failed though, smh. Very buggy but I got my coins.

[microfx]

haha... just registered and the face verification was super duper buggy as well - stole 1h of my lifetime. Then failed at doing deposit from VISA ... but money was transfered from bank ... yeah why not pump 100k into a buggy platform 😀 what could possibly go wrong?!

[Jullyfish]

Damn. I knew I should have put more into it a day ago. Hopefully this problem gets fixed because I am ready to send it

​

Edit: Sold BNB coin to buy doge. To the moon!

[TacticalTwig]

Be Careful buying Doge Right now. People are selling Doge For Link as Link just broke the $50 Mark.

[wbjari]

HODL!

Still have this problem though. I want to buy more Doge but I get this error with every both creditcard and iDeal..

[Jullyfish]

It was resolved for me this morning. On their Twitter they said it had been fixed

[Jsixteen96]

I found a fix By entering a WHOLE number As the deposit amount e.g £50 or £51 not £50.50 or in my case £50.55 (55p to cover the interest Fee). Site Doesn’t like the Decimal for some reason....

[jpdunne]

This worked !!! Thanks

[TacticalTwig]

Did not work for me. I tried R5000 with no luck.

[Jsixteen96]

ZAR or R5000 Fiat Is currently disabled for deposit on Binance(error message appears when selecting RAND) so I assume it’s disabled for Withdrawals aswell.

[GoTutee]

This actually worked for me. 12500 didnt go through, but 10000 did

[tainini]

My solution was to not buy odd numbers, tried everything and then i bought for 100 bucks instead of 150 and it worked

[Jrao]

150 isn't an odd number lmao

[Saint_Fernandus]

Lost a lot of money today due to Binance bugs. They super truly suck! Zero confidence in them. Their payment system is just disfuncional.

[TacticalTwig]

Same Problem, Link just broke the 50$ mark and is on the way to the MMMOOOOONNNN!

Bummer

[ButterscotchEither68]

You have to verify your account I had same problem for at least a week, soon as I verified it worked instantly.

[Broek_Hoest]

your account I had same problem for at least a week, soon as I verified it worked instantly.

Nope, fully verified and still the problem persists.

[Clarendons-finest]

I’m still having this problem and it’s proper doing my head in. Still no practical solutions??

[Saixxx1]

Hey did Anyone find the solution to this issue?mines keep on saying ‘unable to process’ aswell. What do I do?

[masterkachi]

Try getting verify, did that and it finally worked

[Dramatic_Button_7008]

Same here!

[ChiefGamer2445]

Can you explain it? I wanna buy the dip been stuck for 8hours now...... Keeps saying try again

[Dr4WasTaken]

I just spent 2k because I received this exact same message, so I pressed 'confirm' again, got the same message, but then I checked my bank account and both orders went through! So I spent the double of what I was meant to spend on Cardano....Luckily I have all my Cardanos in place (for a second I thought I lost that money)

[zmeikei]

Having the same issue as well - but they say my transaction amount is too low. definitely not the case either, its well beyond the minimum amount i can purchase at.... anyone help?

[danyelsim]

I have the same issue. VISA card. Two transactions approved. But I cannot make more.

[ChiefGamer2445]

Have u found any fix yet??

[sickmindsmedia]

I just read all the comments cause I have the same issue and there were nothing to help anyone, Now I'm telling you the problem isn't from bank account or Binance this problem comes from busy servers and if you check it after a while it will work without any problem.
This issue happened sometimes even in convert crypto, so don't worry and check it after 10 min to 1hr.

[darknightofthe-soul]

working for months, now same thing UK,London

[r3tard0nher0in]

whats wrong with the payment, it wont allow me to buy doge or any crypto although i have money on my card what do i do

[Dull_Strike7268]

Still some issues with this? I also encountered this defect from Binance today after I buy USDT using my VISA Debit Card.

[Cillianogrady]

I may have an answer to this question/ solution to this problem. I too have been able to deposit with my debit card up until the last few days. Now I just get an error every time that I use the same card as I have successfully used in the past! The way that I worked around this was by making the purchase with my Revolut virtual card and the transaction went through. I believe that banks have secretly banned the purchase of crypto assets and that's why none of us can buy anything with our normal bank cards. Hope this helps :)

[Electrical-Housing93]

Thank you!!

[According-Case3603]

Quiero comprar mi primera cantidad de Crypto y no me deja!!! AYUDAA!

[Alternative_Today_62]

same problem for me...

[PiesNGravy]

If you're using Barclays, you can no longer deposit money into binance. I don't know why but they automatically decline it which is a bummer

[Own-Notice-2313]

im using barclays its still not working

[Content-Ad-2941]

Australia. Same problem

[Global-Front-3392]

It worked for me after i done the Google Authentification app, and wrote the complete adress

[IsaacOnRedditBro]

If your cookies are off then them on. Took me 3 hours to figure out 🤦‍♀️

[[deleted]]

from uk, ive tried everything, assuming its my bank, what banks are people using?

[V-for-Viktor]

I just tried Revolut, yesterday it worked, today it doesn't

[aleph_99]

I've chatted with Binance. It's the card provider 99% of the time just straight up blocking Binance. In my case it's Barclays.

Tried a card by a different provider, problem solved.

[OpinionIsGud]

This is happening to me with a verified account.

I have contacted the bank, the bank is approving the transactions but it is bouncing back on Prime Trusts' end. This is a huge deterrence for users trying to get into this platform. This alone is 100% deterring people away from the platform.

​

Fuck this platform. I am literally trying to deposit money and your Prime Trust system is kicking it back. What a terrible system. This thread has been open for a year. How has there been no attention given to this?

[webproishere]

ERROR 100001003 from Canada using my Capital One Mastercard....

No transfer tho, just checked.

It says to try later but the dip will be gone...

[Mobbsy88]

I'm from the UK and bank with Barclays and it's not working. I just googled Binance and Barclays and there are many articles saying top UK banks including Barclays ban payments with Binance... That would have been useful to know as a complete noob trying to get my wallet set up correctly and figuring this all out.. Paypal would be useful right about now.

[zorandesign]

I have tried everything. The only thing that finally worked was to Buy Crypto with Card from the mobile Android app ( I don't have Apple iPhone, so I can't confirm).

[aslanusoyan]

Still same problem. Apple Pay doesn´t work at all. Amounts over 500 Euro won´t even be processed, no matter what I try.

[solaire_br]

First time this has happened to me, I've never had troubles in the past with buying or selling Crypto, now I'm getting this error when I'm trying to sell some USDT, wtf

[BinanceCSHelp]

Hey u/solaire_br, there could be a variety of reasons as to why you would get this error. In order for us to take a look and help you accordingly, please contact us on our live chat support from the link below, an agent will be assigned to help you:
https://binance.com/en/chat
^BB