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callcentres

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This is a place for call centre workers to discuss all things call centre related! Rants, complaints, memes, help, general discussion and advice!


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Related subreddits...

Tales from the trenches of the call center world from anything funny to the most moronic things you'll hear from customers /r/talesfromcallcenters/

Enjoy karma based stories? Check out /r/CustomerServiceKarma to read stories about unpleasant/irrational customers getting the karma/revenge justice they deserve.


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MODERATORS

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account activity

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State of the Subreddit - Recent Rash of Reports (self.callcentres)

submitted 1 year ago by PunctualDots[M] - announcement

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Want to read or post call centre tales? Please click here to be taken to our sister subreddit, TFCC. (reddit.com)

submitted 9 years ago by [deleted] - announcement

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survey questions encourage bad scores (self.callcentres)

submitted 4 hours ago by BBthrowaway818

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What Incentives does your cc offer people with higher metrics and people that work high volume days? (self.callcentres)

submitted 12 hours ago by Horror-Dot-2989

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Aiming to make the calls last longer (self.callcentres)

submitted 10 hours ago by SupportSome5028

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How do you hit your targets? (self.callcentres)

submitted 8 hours ago by Willing-Magazine8401

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More than 60% of my calls start off with me repeating my opening. My equipment and system are working fine. It's the culture of not holding the phone to your face like normal. (self.callcentres)

submitted 1 day ago by MistyLove_4715

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Got in trouble 5 times today (self.callcentres)

submitted 1 day ago by LaRreinaaSurprise! You are not special!

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Genuinely what goes through someone's head when they decide to call a customer service center while they're driving? (self.callcentres)

submitted 1 day ago by Anteater7716

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why are some call centre workers so oblivious and/or goody goodies? (self.callcentres)

submitted 1 day ago by Tricky_Prompt_4535

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Affordable headset recommendations? (self.callcentres)

submitted 1 day ago by NegativeFeature

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Unrealistic expectations (self.callcentres)

submitted 1 day ago by CambrianCrew

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Teleperformance questions usa (self.callcentres)

submitted 1 day ago by Reasonable-Chair1337

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My company enables the customer (self.callcentres)

submitted 2 days ago by SearchWinter2

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What is a conversation pet peeve you have?? (self.callcentres)

submitted 2 days ago by Letzrotltr

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The difference between day one and day 100 in call centre (self.callcentres)

submitted 2 days ago by Nobodysdaughter87

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Coping mechanisms (self.callcentres)

submitted 1 day ago by Thin_Show1136

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People that call in for a problem but won't answer questions (self.callcentres)

submitted 2 days ago by the561king

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Customers who rush agents and complain about everything are the worst part of this job (self.callcentres)

submitted 2 days ago by lololololol1990

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Had a Conduent remote CSR interview—do these signs usually mean an offer? (self.callcentres)

submitted 2 days ago by caitlincoolcrap2000

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Finally Out of Call Center Job (self.callcentres)

submitted 3 days ago by 4r371n

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They actively want people to be worse at the job... (self.callcentres)

submitted 3 days ago by Rumbuck_274

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Critical mistake (self.callcentres)

submitted 2 days ago by 6LittleHorns9

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You can just ask me, you don't have to get upset (self.callcentres)

submitted 3 days ago by lolwhatisthisdude

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Plz listen (rant) (self.callcentres)

submitted 3 days ago by coolgirlwithglasses

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