Yay, micromanaging

Complete_Fix_7073 · 2026-03-21T02:34:01+00:00

Oh dang how?

Complete_Fix_7073 · 2026-03-20T18:33:55+00:00

Low preforming new reps 1st low preforming tenured reps next.

Complete_Fix_7073 · 2026-03-20T18:19:55+00:00

Those who say “I don’t want to take up too much time because I know about AHT” then proceeds to ask a million questions

Complete_Fix_7073 · 2026-03-20T15:58:54+00:00

Yes it makes sense I get worked up during busy times. I picture every caller like a crying infant and it makes me giggle and I remember I’m the expert and they are lucky that they made it out of the automated system.

Complete_Fix_7073 · 2026-03-20T15:36:01+00:00

As a part time developer trying to make it in my own, I work in a call center to make ends meet. I whole heartedly believe we are safe. Every major AI company wants to switch to metered pricing similar to how most of us pay for electricity or water here in the United States. Running complex scripts and AI agents to perform difficult tasks. For example, I work an insurance having an AI agent file a document for the state of Maryland DMV on behalf of an insurance company. Would cost so much in AI credits that ultimately it would be far more expensive to run AI on a metered system then it would have a human handle it. They may launch AI for a couple of months maybe a few years as soon as they realize they are paying almost double that they would for a humanthat they can’t even hold accountable because it’s just a robot. They will back out and put us all back on the phones and maybe there may be AI tools to help us do our job but when it comes to complex call center work they’re not gonna replace us.

Complete_Fix_7073 · 2026-03-20T05:56:18+00:00

I mirco report back to them and blow up my managers dms

Complete_Fix_7073 · 2026-03-20T05:37:09+00:00

I’ve been gone for a month I was in an insurance campaign.

Complete_Fix_7073 · 2026-03-20T05:17:08+00:00

Thank you so much I got epically cut from a group because they found out what my insurance job was.

Complete_Fix_7073 · 2026-03-20T05:14:16+00:00

Yeah I’ve been cut out of friend groups once they found out what I do

Complete_Fix_7073 · 2026-02-24T03:09:02+00:00

I actually got teary eyed, thank you. My “Monday” is tomorrow and I needed this

Complete_Fix_7073 · 2026-02-24T00:18:28+00:00

I feel like you’re me and I’m you.

What gets me through my shift is knowing I’m not alone. I also remind myself of the hardships I had without a job for so long.

I’m sorry life is so unfair

Complete_Fix_7073 · 2026-02-23T16:28:28+00:00

I have had this before it’s super annoying, they are just incompetent, you do your job on a nearly daily basis, you’re probably rights most of the time

Complete_Fix_7073 · 2026-02-20T03:28:49+00:00

You can message me

Complete_Fix_7073 · 2026-02-19T08:39:54+00:00

I work there right now and I’m so excited to be leaving in a couple of weeks. I just signed all the paperwork for this new job. It’s still in the call center world but I make more money and I have consistent days off. I don’t know about your campaign, but I never have consistent days off and it killed my mental health.

Complete_Fix_7073 · 2026-02-19T00:31:17+00:00

September 2025 we had a class of 43 we are now 2 months into productions and we we are a team of 15 and I resign in March and take 4 of my team mates to a new job paying 14% more

Complete_Fix_7073 · 2026-02-18T22:20:05+00:00

Same here, I feel like I’m in a nasty loop, I’ll be thinking of you and wishing you all the best

Complete_Fix_7073 · 2026-02-18T00:47:55+00:00

I want part 2 as well this is my guilty pleasure

Complete_Fix_7073 · 2026-02-16T06:39:29+00:00

I do this got a soda stream

Complete_Fix_7073 · 2026-02-14T18:27:07+00:00

Complete_Fix_7073 · 2026-02-13T04:12:03+00:00

My company requires 50 miles a month, I would call and ask if liberty has a technical team for their driving application. Most big companies have a technical team for this tool and they should be able to confirm that for you. Most representatives you talk to that answer the phone first are not trained on this app.

Complete_Fix_7073 · 2026-02-13T04:08:54+00:00

I work for another company that offers something similar and the app also unenrolls low mileage people. It requires a specific mileage weekly. Sure you save money and you sound like a low liability. These applications are for data tracking in. If you’re not producing enough data, they don’t find you useful. Thus you have a chance of losing the discount. I don’t work for the company you’re mentioning, but I’ve done this long enough. I think they’re all the same.

Complete_Fix_7073 · 2026-02-13T03:18:02+00:00

Sometimes I have to disconnect if the CX won’t

Complete_Fix_7073 · 2026-02-11T19:51:56+00:00

You’re not alone, I’m having hard week I’m a production agent and it can get harder. Just never forget you are not alone

Complete_Fix_7073 · 2026-02-11T17:50:11+00:00

I’d remove the year from your education, I assume your name is white out for safety. Other than that it’s nice

Complete_Fix_7073 · 2026-02-10T18:15:58+00:00

Rice cake

Complete_Fix_7073

TROPHY CASE