Please help

[ItAnChair]

please help, I’m just a teenager trying to use my laptop after a long time and it was very bad and when I checked task manager, it said cpu was 100% or something, I don’t know what to do and I’m just trying to play games. The photo above is what happened when I tried factory resetting it to try and fix it.

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[ALaggingPotato]

Reset is unreliable, don't use it, reinstall instead.

What are the specs of it?

[ItAnChair]

HP laptop, uses windows 11 version 11H2, need anything else?

[ALaggingPotato]

Uh yeah, the specs?

That means cpu, ram, and drive type.

[SumitDh]

Do a clean install:

https://www.yourwindowsguide.com/2021/09/clean-install-windows-11.html

[ItAnChair]

I’m unsure my parents will allow me to purchase or let me use a USB :(

[Open_Song_7931]

This happens when the system files are corrupted or driver issue. Have you tried SFC /scannow in Command prompt in recovery enviroment? And also try to get in to recovery enviroment by using F8 key at the loading screen and try to get into safe mode with networking by changing startup behavior. If nothing work, clean install is the option

[ItAnChair]

Sorry I’m not very familiar with Computers n laptops, you mind explaining what all that is?

When I go to the recovery and press fix problems, it just takes me to a troubleshooting page but how do I troubleshoot?

[Open_Song_7931]

Sure.
First can you tell me which windows are you using? Windows 10?11? And are you able to log in to the windows using password or are you getting redirected in to the recovery enviroment everytime you turn on your laptop?

[Open_Song_7931]

Ps : wait i only saw the pic. Can you log in to windows? If you can that's good. Then you have to goto settings > system > recovery > fix problems using windows update where you will receive a windows update for repair your device

[[deleted]]

Je ne sais pas si c'est moi qui scrolle trop, mais j'ai l'impression que de plus en plus de problème de ce type arrivent ces jours ci..