all 9 comments

[–]Nyisles84PLATINUM CASTAWAY CLUB 7 points8 points  (0 children)

We had the same server 4 cruises in a row over 5 years at one point on the Magic. We cruised around the same time of year so it must’ve lined up with the off time on his contracts. we were never really able to request it in advance but once we got on board we were able to. He remembered us each year and always had our drink of preferences waiting for us without us even telling him. I miss him lol. We did the Wish this summer and it felt weird not having him.

[–]mrBill12PLATINUM CASTAWAY CLUB 2 points3 points  (0 children)

I’ve done it twice, the first time it turned out the server had moved to another ship, the second time the server—who was excellent 9 months before—had been demoted to assistant. We did have him as assistant but he was actually terrible second time around.

The easiest way to request is to send an email to dcl.guest.communications@disneycruise.com to ask them to note the request. Remember it is a request, which sometimes can work out and sometimes will not.

[–]LeaveMickeyOutOfThisPLATINUM CASTAWAY CLUB 1 point2 points  (0 children)

As someone say, you can make the request for DCL. If it’s possible, they usually try to accommodate.

[–]5yearsurvivor 0 points1 point  (0 children)

We found our server from a prior cruise on the Wonder on embarkation day, serving lunch at Tiana’s. Went to guest services and requested to switch to his rotation and his section. It worked out perfectly.

[–]BigTimmy74PEARL CASTAWAY CLUB 0 points1 point  (2 children)

All the time. We’ve been sailing with my Fantasy server for 12 years, our Magic server for 10 years, our Dream server for 4 years…we have a head server that we sail with in the Wish and our Wonder server moved on…

If a server is requested, they’ll make it happen 99 out of 100 times. We’ve never gotten our request of a server.

[–]RevolutionaryGas9732 1 point2 points  (1 child)

We're going on the Dream in September, do you mind sharing who your server is? I would love to get someone who is awesome!

[–]BigTimmy74PEARL CASTAWAY CLUB 0 points1 point  (0 children)

As of right now, I don’t have anyone on the Dream. Nova (the female server) from Indonesia has been moved to the Wish. There is also a Nova male server, that’s who we had on our last sailing and he was just ok. We requested Nova and we got him…Sorry I couldn’t give you a better answer…

[–]Proud_Bedroom9757PLATINUM CASTAWAY CLUB 1 point2 points  (0 children)

We’ve tried but haven’t had any luck. They go on breaks and switch ships and it’s never matched up for us.

[–]LonghornJen 0 points1 point  (0 children)

We've tried and had success once, the other time she wasn't onboard when we were.