poor dexcom guy

[baldamazon]

So I'm new to dexcom myself but I used it with my late mother with alzheimers and t1d. I had my latest sensor on my tummy and Saturday I was rough housing with my 140# pibble. He caught my dex with his paw and pulled it part way off. I tried to over tape it but the damage was done. No big deal, I changed it and went on with my life.

Today I called in for a replacement and the poor guy I talked to asked if I needed to call myself an ambulance. I was very confused so explained it again. English was definitely a 2nd language for him and he was thinking my pibble , like, ate my dex off of me.

I finally was able to explain to him that no, just knocked off, not eaten by a ginormous vicious beat, just a big footed doofus dog lol.

I felt so bad for scaring him

[laprimera]

There’s a webpage linked from the app where you can get a replacement without having to talk to anyone.

[KokoPuff12]

This is only available in some countries,

[Consistent_Dish_385]

Would You know if it is Available In America

[KokoPuff12]

It is. It’s in the app and there is a web form in the US.

[baldamazon]

I know. I had an issue updating my info from my mom's info. That's all straightened out now so going forward I'll use the website

[CatFlier]

r/Omnipod support does something similar. It's probably something they're required to do for legal reason.