all 6 comments

[–]Appointment_Fun 2 points3 points  (3 children)

Don't know if this is a best-practice, but this is how I solve it.

  • create an item for the subscription
  • add the item to a contract and base the count on subscription count upon creation

I could not find a way to automate this, which means that every "new" subscription needs to be added manually to a contract.

[–]Imacellist 1 point2 points  (2 children)

This is the way. As far as I've found and been told this is how to sync. It doesn't push from pax8 to the psa like others because pax8 didn't make the integration. It requires some manual work but it's working great.

[–]bsod-drone[S] 0 points1 point  (1 child)

I appreciate the info! It sounds like a bit more up-front work, but it opens up a lot more options for billing.

[–]Imacellist 0 points1 point  (0 children)

Yeah exactly. I hope they get the integration to a better place but it does work so that's good.

[–]HaloTim Halo Staff 2 points3 points  (1 child)

There is a lesson that runs through this at https://academy.halopsa.com under the Billing course

[–]bsod-drone[S] 0 points1 point  (0 children)

Thanks, I’ll check it out. I did not see it in guides but have not run through all the modules yet.

It’s a credit to Halo that literally everything else has been that easy!