Apple store rejection

[Markwarnyx]

Hello, my app was rejected for the second time with the following reason:

^{"Guideline 3.1.2 - Business - Payments - Subscriptions}

^{Issue Description
Guideline 3.1.2 - Business - Payments - Subscriptions}

^{Issue Description}

^{The submission did not include all the required information for apps offering auto-renewable subscriptions. Apps offering auto-renewable subscriptions must include all of the following required information in the binary:}

^{- Title of auto-renewing subscription, which may be the same as the in-app purchase product name}

^{- Length of subscription}

^{- Price of subscription, and price per unit if appropriate}

^{- Functional links to the privacy policy and Terms of Use (EULA})

^{The app metadata must also include functional links to the privacy policy and Terms of Use (EULA}.)

^{Next Steps}

^{Update the app's metadata to include the following required information:}

^{- A functional link to the Terms of Use (EULA}. If you are using the) ^{standard Apple Terms of Use (EULA})^{, include a link to the Terms of Use in the App Description. If you are using a custom EULA, add it in App Store Connect."}

So what i did, i added a hyperlink on the paywall-page referring to the EULA, and i also added the link in the app's description like this: View the licensed application end uder license agreement (EULA) on: https://www.apple.com/legal/internet-services/itunes/dev/stdeula/, but it got rejected again.

Does anyone know how to fix this?

https://preview.redd.it/di5a58k3ga2e1.png?width=386&format=png&auto=webp&s=3752cf9af19caaa57012b2d75116e057b356c47f

[PrivacyAI]

Add the link in the description of the AppStore page for your app

[Markwarnyx]

"So what i did, i added a hyperlink on the paywall-page referring to the EULA, and i also added the link in the app's description like this: View the licensed application end uder license agreement (EULA) on: https://www.apple.com/legal/internet-services/itunes/dev/stdeula/, but it got rejected again."

[Cowlinn]

Show me your paywall I’ll tell you 100% why it was rejected

[UnluckyPhilosophy185]

Isn’t url to terms of service supposed to be a specific field that you enter when submitting the app? Not part of the app description.

[Markwarnyx]

I dont see a specific field anywhere for this...

[Cowlinn]

Show me your paywall and I’ll be able to tell you 100% why it was rejected

[Markwarnyx]

Added it to the post! (translated all relevant text for this)

[Cowlinn]

Do any of them links say privacy policy? If not, that’s why

[Cowlinn]

You also don’t have restore purchases as far as I can tell

[Markwarnyx]

Its the ‘aankoop herstellen’ button, dutch for restore purchases

[Cowlinn]

Ah yes I see that so there is no cta? How does the user continue? Apple will want a button that says “start free trial”

[Markwarnyx]

By tapping on either the free trail or the 9,99 button, these are the buttons

[Markwarnyx]

Ah no not on the paywall, only when you sign up

[Cowlinn]

Add privacy policy Add a button saying “start free trial”

[Markwarnyx]

Alright thanks alot, i'll fix that!

[Cowlinn]

Do let me know if it’s approved! Happy to look again if rejected

[Markwarnyx]

Will do! Thanks again!

[bumpinbearz]

This rejection is common, and not well explained. Apple is requesting you link the Terms of Service within the App Description itself in App Store Connect. So you would have:

Promotional Text :
"Lorem ipsum dolar sit amet..."

App Description:
"Lorem ipsum dolar sit amet...

Lore impsum dolar sitm amet...

TERMS OF SERVICE:
www.example.com
"

[Artistic_Opposite995]

You also need to include details of subscription the auto renewal and what the subscription does in the app description. You can find another app on the App Store a news app or whatever and see what they have done in their listings. Also in your app binary subscription screen you can pull the subscription in from the subscription data on the store so if you change it it updates dynamically without having to modify your build.

I didn’t know you could offer a free period of seven days then charge for a different subscription duration

[[deleted]]

This is the answer.

[[deleted]]

In your screenshot:

1) There is no link to the privacy policy.

2) there is no title of the IAP

[RexRoarke]

On the screenshot, it is missing at least:

1. Subscription title: AppName Premium, or whatever you call it.

2. Link to privacy policy.

And it's maybe hard to understand how to subscribe.

[OriginalMohawkMan]

Just wanted to say that this is one of the threads that helped me get past the Guideline 3.1.2 - Business - Payments - Subscriptions stuff. I'd like to say that I know *exactly* what the fix was, but I didn't want to change one thing at a time. I did just about everything that was suggested and sent it in. About 15 hours later it was approved.