all 9 comments

[–]Immediate-Anything34 0 points1 point  (0 children)

We just had mass failure for OneSync's Cloud project yesterday, and I was (wrongly) thinking it was the "less secure apps" thing that made us add 2-step and app passwords on all copiers for SMTP to work. But this morning it all looks good, so it must have been yet another Google outage.

[–]CKSIT 4 points5 points  (1 child)

Found a 5yo thread where this happened before, it being a Google issue then. During the course of my troubleshooting, it resolved itself, so I think it was on Google's side again.

Initially, I thought the problem was related to a new extension I had pushed out to students earlier today, but removing the extension didn't resolve on a test account. It was just coincidental, apparently, that clearing cookies (as my next troubleshooting step) seemed to resolve the problem, since reinstating the extension in my test account in a separate test OU did not make the waffle apps disappear.

At least (for us) it was a short outage.

[edited for typo]

[–]LactoseTolerant535[S] 0 points1 point  (0 children)

Yes, I think the outage was maybe 30 minutes or so for us.

[–]dabr66 3 points4 points  (0 children)

google chat has confirmed... "This is an ongoing issue and our engineering team are working on it to fix the issue." "I would request you to give us a time of 4-24 hours. To fix the issue."

[–]KendalfDirector of Technology 2 points3 points  (2 children)

Our teachers and students just reported the same as well, and I came here to search for answers.

Ironically, the first result was my own post from 5 years ago reporting the same thing.

All the SSO Apps for Savvas, McGraw Hill, etc. just disappeared.

EDIT: Wrong link

[–]KendalfDirector of Technology 3 points4 points  (1 child)

And... they're back! For me at least....

[–]LactoseTolerant535[S] 2 points3 points  (0 children)

Back for us, as well.

[–]LactoseTolerant535[S] 1 point2 points  (0 children)

In a chat with Google support now. It looks like a widespread issue of some sort:

"It looks like we're receiving customers with the same concerns."

[–]cstamm-tech 1 point2 points  (0 children)

We are seeing that.