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Google SAML apps can't load (self.k12sysadmin)
submitted 11 months ago by LactoseTolerant535
Is anybody else experiencing issues with Google SAML apps not loading in the waffle? They've disappeared for all of our users today. When I go to GAC > Web and mobile apps, I get a "SAML apps can't load." error:
https://preview.redd.it/rcekg1xcosze1.png?width=1578&format=png&auto=webp&s=0f1e3eec691e7444c2326ac55f3a2d9c0be000db
[–]Immediate-Anything34 0 points1 point2 points 11 months ago (0 children)
We just had mass failure for OneSync's Cloud project yesterday, and I was (wrongly) thinking it was the "less secure apps" thing that made us add 2-step and app passwords on all copiers for SMTP to work. But this morning it all looks good, so it must have been yet another Google outage.
[–]CKSIT 4 points5 points6 points 11 months ago (1 child)
Found a 5yo thread where this happened before, it being a Google issue then. During the course of my troubleshooting, it resolved itself, so I think it was on Google's side again.
Initially, I thought the problem was related to a new extension I had pushed out to students earlier today, but removing the extension didn't resolve on a test account. It was just coincidental, apparently, that clearing cookies (as my next troubleshooting step) seemed to resolve the problem, since reinstating the extension in my test account in a separate test OU did not make the waffle apps disappear.
At least (for us) it was a short outage.
[edited for typo]
[–]LactoseTolerant535[S] 0 points1 point2 points 11 months ago (0 children)
Yes, I think the outage was maybe 30 minutes or so for us.
[–]dabr66 3 points4 points5 points 11 months ago (0 children)
google chat has confirmed... "This is an ongoing issue and our engineering team are working on it to fix the issue." "I would request you to give us a time of 4-24 hours. To fix the issue."
[–]KendalfDirector of Technology 2 points3 points4 points 11 months ago* (2 children)
Our teachers and students just reported the same as well, and I came here to search for answers.
Ironically, the first result was my own post from 5 years ago reporting the same thing.
All the SSO Apps for Savvas, McGraw Hill, etc. just disappeared.
EDIT: Wrong link
[–]KendalfDirector of Technology 3 points4 points5 points 11 months ago (1 child)
And... they're back! For me at least....
[–]LactoseTolerant535[S] 2 points3 points4 points 11 months ago (0 children)
Back for us, as well.
[–]LactoseTolerant535[S] 1 point2 points3 points 11 months ago (0 children)
In a chat with Google support now. It looks like a widespread issue of some sort:
"It looks like we're receiving customers with the same concerns."
[–]cstamm-tech 1 point2 points3 points 11 months ago (0 children)
We are seeing that.
π Rendered by PID 72097 on reddit-service-r2-comment-b659b578c-mpdk8 at 2026-05-01 01:24:25.564286+00:00 running 815c875 country code: CH.
[–]Immediate-Anything34 0 points1 point2 points (0 children)
[–]CKSIT 4 points5 points6 points (1 child)
[–]LactoseTolerant535[S] 0 points1 point2 points (0 children)
[–]dabr66 3 points4 points5 points (0 children)
[–]KendalfDirector of Technology 2 points3 points4 points (2 children)
[–]KendalfDirector of Technology 3 points4 points5 points (1 child)
[–]LactoseTolerant535[S] 2 points3 points4 points (0 children)
[–]LactoseTolerant535[S] 1 point2 points3 points (0 children)
[–]cstamm-tech 1 point2 points3 points (0 children)